Togetherwork
SaaS
SeniorProjectManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Project Manager at Togetherwork. Skills: Senior Project Management, Customer Implementation Delivery, SaaS, ERP, or CRM Implementations, Agile and Scrum Methodologies, Stakeholder Management, Risk Management, Budget Management, Scope Control. Lead end-to-end delivery of large, complex, and high-risk customer implementations, including multi-workstream programs with budgets and timelines of significant scale. Develop and manage detailed project plans, budgets, schedules, and resourcing mod”
What You'll Achieve.
customers achieve successful implementations on time and within budget; driving outcomes, not just managing tasks; customer satisfaction; margin performance; expansion readiness
Industry & Context.
Proactively identify, assess, and mitigate delivery, resourcing, and customer risks before they escalate; Lead structured recovery planning for at-risk projects with clear diagnosis, action plans, and measurable outcomes; Escalate appropriately with recommendations and options — not just problems
Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.
What They're Looking For.
Must Have
Demonstrated experience delivering large-scale SaaS, ERP, or CRM implementations in a client-facing Professional Services environment, Background in Agile and Scrum delivery experience running client-facing implementations, not internal IT or DevOps engagements, Hands-on ownership of project budgets, scope, and timelines — with a track record of driving outcomes, not just managing tasks, Experience managing a small number of high-complexity, high-hour engagements simultaneously (not high-volume, low-complexity portfolios), Executive presence and confidence: ability to hold ground with senior stakeholders, deliver difficult messages, and maintain trust under pressure, financial acumen with attention to margin protection and delivery economics, Collaborative, accountable, and outcomes-oriented — someone who gets the project to the finish line when push comes to shove, Excellent written and oral communication, proficient with Microsoft Office and project management tooling, Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.
Nice to Have
Salesforce or AMS platform familiarity, association management software experience a plus
What You'll Do.
Lead end-to-end delivery of large
and high-risk customer implementations
including multi-workstream programs with budgets and timelines of significant scale
Develop and manage detailed project plans
and resourcing models across cross-functional teams including consulting
and product functions
and financial discipline throughout the project lifecycle
Serve as the primary point of accountability for senior customer stakeholders
executive-ready status reporting and building trusted advisor relationships
and mitigate delivery
and customer risks before they escalate
Lead structured recovery planning for at-risk projects with clear diagnosis
and measurable outcomes
Escalate appropriately with recommendations and options — not just problems
Own the senior stakeholder relationship throughout the engagement — not just status reporting
but consultative guidance and proactive communication
Manage competing priorities across customer and internal stakeholders with confidence and executive presence
Represent delivery interests with clarity and accountability
including in difficult conversations
Ensure delivery aligns with PMO standards
and governance frameworks
and reusable delivery assets that improve consistency and outcomes across the team
Mentor Project Managers on delivery discipline
and stakeholder management
Leverage approved AI tools and automation to improve delivery efficiency
project health monitoring
and AI-supported insights to identify risks early and drive proactive decision-making
Contribute to a culture of continuous improvement by identifying opportunities to streamline delivery workflows
How You'll Work.
Team & Collaboration
cross-functional teams including consulting, technical, data, and product functions; collaborative; internal stakeholders
Communication Scope
executive-ready status reporting; proactive communication; clarity; Excellent written and oral communication
Process & Methodology
end-to-end delivery of large-scale, complex customer implementations, Develop and manage detailed project plans, budgets, schedules, and resourcing models, Drive scope control, change management, and financial discipline, risk management, stakeholder alignment, project lifecycle management, PMO standards, methodologies, and governance frameworks, delivery discipline, risk handling, stakeholder management, project health monitoring, delivery workflows
Full Job Description
Senior Project Manager Location: Austin, TX (Hybrid) We are looking for a Senior Project Manager to serve as a senior delivery leader within our Professional Services organization. This role is accountable for the end-to-end delivery of large-scale, complex customer implementations for Togetherwork's Associations business unit, with a focus on our Fontiva product (Salesforce-based AMS). The Senior Project Manager owns delivery outcomes across the full project lifecycle—driving scope control, financial discipline, risk management, and stakeholder alignment to ensure customers achieve successful implementations on time and within budget. What you'll do: Lead end-to-end delivery of large, complex, and high-risk customer implementations, including multi-workstream programs with budgets and timelines of significant scale Develop and manage detailed project plans, budgets, schedules, and resourcing models across cross-functional teams including consulting, technical, data, and product functions Drive scope control, change management, and financial discipline throughout the project lifecycle Serve as the primary point of accountability for senior customer stakeholders, providing clear, executive-ready status reporting and building trusted advisor relationships Proactively identify, assess, and mitigate delivery, resourcing, and customer risks before they escalate Lead structured recovery planning for at-risk projects with clear diagnosis, action plans, and measurable outcomes Escalate appropriately with recommendations and options — not just problems Own the senior stakeholder relationship throughout the engagement — not just status reporting, but consultative guidance and proactive communication Manage competing priorities across customer and internal stakeholders with confidence and executive presence Represent delivery interests with clarity and accountability, including in difficult conversations Ensure delivery aligns with PMO standards, methodologies, and governance
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