Monks
SeniorProjectManager
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“Senior Project Manager at Monks. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Take end-to-end accountability for delivery. Own the project management lifecycle”
Industry & Context.
Identifying delivery gaps; Setting the standard for how work gets done; Identify gaps, inefficiencies, and recurring delivery issues; Build systems, templates, and playbooks to fix them; Turning insight into action
What They're Looking For.
Must Have
6+ years in technical project delivery, engagement management, or digital consulting, Proven ability to run complex, multi-workstream projects with strict governance, change control, and quality standards, Track record of identifying delivery problems and building systems to solve them, Experience leading and developing offshore or cross-functional teams, Able to QA technical outputs, Clear, structured communicator
Nice to Have
PMP, PRINCE2, or equivalent project management certification, Exposure to Agile delivery frameworks (Scrum, Kanban) and experience running hybrid delivery models, Experience building and scaling delivery processes in a consulting or professional services context, Familiarity with platform ecosystem: Google Marketing Platform, Adobe Experience Platform, Salesforce Marketing Cloud, or similar highly desirable, Experience working with Australian enterprise clients or in a global delivery model would be a plus
What You'll Do.
Take end-to-end accountability for delivery
Own the project management lifecycle
Define and enforce delivery standards
Maintain real-time visibility of delivery health
and recurring delivery issues
and playbooks to fix them
Establish repeatable delivery frameworks
Run retrospectives and lessons learned sessions
Champion a culture of quality and continuous improvement
Work with Director of Client Partnerships to shape operating model
Partner closely with onshore Engagement Managers
Participate in client-facing delivery reviews
Maintain clear and proactive communication with onshore counterparts
Support SOW scoping by providing estimates
Operate within agreed SOW scope and budget
Enforce scope governance rigorously
Contribute to accurate and timely invoicing
How You'll Work.
Team & Collaboration
Working in close partnership with onshore Engagement Managers; Lead sprint planning, stand-ups, and delivery reviews with offshore squads; Champion a culture of quality and continuous improvement within the delivery team; Partner closely with onshore Engagement Managers to ensure delivery context is clearly communicated; Participate in client-facing delivery reviews, QBRs, and milestone presentations; Maintain clear and proactive communication with onshore counterparts; Experience leading and developing offshore or cross-functional teams; Comfortable holding people accountable with empathy
Communication Scope
Clear, structured communicator; Able to synthesise delivery complexity into concise updates
Process & Methodology
Project management rigour, Scoping, Planning, Resourcing, Execution, Quality assurance, Closure, Delivery standards, Change control procedures, Escalation frameworks, Risk management, Blocker resolution, Priority management, Sprint planning, Stand-ups, Delivery reviews, PMP, PRINCE2, Agile delivery frameworks, Scrum, Kanban, Hybrid delivery models
Full Job Description
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). This is a senior, delivery-first role for an experienced engagement professional who thrives in complex, multi-workstream environments. As Senior Project Manager you will be the operational backbone of our Australian client engagements - running the end-to-end delivery engine while working in close partnership with onshore Engagement Managers and the Director of Client Partnerships. You will not just execute - you will elevate. You bring strong project management rigour, a continuous improvement mindset, and enough client-facing capability to contribute meaningfully to stakeholder conversations when needed. You thrive on building systems, identifying delivery gaps, and setting the standard for how work gets done. Key Responsibilities 1. Delivery Leadership & Project Governance Take end-to-end accountability for the delivery of complex, multi-workstream data and analytics engagements across the Australian client portfolio. Own the project management lifecycle — scoping, planning, resourcing, execution, quality assurance, and closure — across multiple concurrent accounts. Define and enforce delivery standards, change control procedures, and escalation frameworks across all active engagements. Maintain real-time visibility of delivery health across your accounts — proactively flag risks, resolve blockers, and manage competing priorities. Lead sprint planning, stand-ups, and delivery reviews with offshore squads — keep momentum high and accountability clear. 2. Continuous Improvement &
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