SeniorProjectManager

Senior Project Manager (3m FTC) Location: London (Hybrid) This position sits in our Creative & Media service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions. Our clients include eBay, Just Eat Takeaway, EasyJet, and PepsiCo. JOB PURPOSE As a Senior Project Manager at DEPT®, you’ll oversee key client accounts from a project management perspective, ensuring work is delivered on time, on budget, and to the highest quality. Alongside our Client Services team, you’ll join key client-facing touchpoints to help balance external expectations with internal delivery needs. You’ll balance client priorities with internal delivery needs, while providing leadership, oversight, and guidance to PMs in the team. We’re looking for someone proactive and confident in shaping ways of working, who takes full ownership of how the account runs day-to-day. Crucially, you will bring a calm, grounded seniority - someone who earns trust quickly, holds the line with clients when needed, and gives creative and production teams the clarity and confidence to do their best work. KEY RESPONSIBILITIES Lead project management across assigned accounts, ensuring smooth delivery, clear priorities, and alignment between client goals and internal workflows. Provide strategic input into account ways of working, resource prioritisation, and overrun management. Bring strong understanding of creative & production frameworks with experience in digital and social first campaigns and projects. From planning and intake to approvals, and being able to optimise how the team works across campaign activity. Build strong relationships with Client Services, Creative, Design, and Production to ensure smooth handovers and collaboration. Take ownership of escalation paths — proactively convening the right stakeholders to unblock work, drive decisions, and maintain delivery momentum without wait