Backbase

SeniorProjectManager

Toronto, Ontario, Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Project Manager at Backbase. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement, Financial management, Client management, Project team management, Change management, Risks and issues management. Manage projects all around the world. Be a bridge between Backbase internal teams and our clients”

What You'll Achieve.

Ensure effectiveness of the project (productivity/profitability for the company)

Industry & Context.

Problems you'll solve

Address issues based on financial data; Spot potential issues and minimize the impact through effective mitigation; Resolve project team conflicts; Manage risks and issues on the project level and program level

What They're Looking For.

Must Have

5-8 years of experience, Demonstrate experience in the financial industry, Demonstrate experience in startup/scaleup, Managed a project

Nice to Have

Agile coach experience

What You'll Do.

Manage projects all around the world

Be a bridge between Backbase internal teams and our clients

Support customers/partners

Advise clients on implementing their online applications using Backbase Solution to its full potential

Create tools and processes around internal and external financial management

Support strategy discussions based on reported financial data

Address issues based on financial data

Ensure effectiveness of the project (productivity/profitability for the company)

Spot business development opportunities and involve relevant internal teams

Design and facilitate client workshops

Spot potential issues and minimize the impact through effective mitigation

Handle a large transformation program within one client

Work with senior stakeholders to define long-term program strategy

Effectively manage project team and resolve project team conflicts

Take initiative to identify potential resources before liaising with the resourcing teams

Train team members in scrum

Manage multiple teams in a large program or multiple projects

Identify potential changes as risks before they materialize

Mitigate the impact of changes and replan

Improve the change process

Manage risks and issues on the project level and program level

How You'll Work.

Team & Collaboration

Be a bridge between Backbase internal teams and our clients; Providing effective coordination and communication among all the project stakeholders; Superior knowledge of standard software tools related to daily position responsibilities, answers questions for colleagues related to those tools and leads tutorials on best practices for using software; Provides teams and colleagues and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively; Strongly promotes agile philosophy and ways of working; Spot business development opportunities and involve relevant internal teams; Effectively manages project team and resolves project team conflicts; Takes initiative to identify potential resources before liaising with the resourcing teams; Trains team members in scrum; Manages multiple teams in a large program or multiple projects

Communication Scope

Effective coordination and communication among all the project stakeholders

Process & Methodology

Manage projects all around the world, Handle a large transformation program within one client, Manage multiple teams in a large program or multiple projects, Manage risks and issues on the project level and program level

Full Job Description

As a Project Manager, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions. Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients. Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders. You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential. Fundamentals: ● 5-8 years of experience; ● Can demonstrate experience in the financial sector; ● Can demonstrate experience in startup/scaleup environment; ● Managed a program; ● Agile coach experience is beneficial. Use of Tools and Methods: ● Superior knowledge of standard software tools related to daily position responsibilities, answers questions for colleagues related to those tools and leads tutorials on best practices for using software tools; ● Provides teams and colleagues and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively- strongly promotes agile philosophy and ways of working. Financial Management: ● Able to create tools and processes around internal and external reporting; ● Able to support strategy discussions based on reported data; ● Able to address issues based on data; ● Ensures effectiveness of the project (productivity/billability for the company). Client Management: ● Able to spot business development opportunities and involve relevant people; ● Able to design and facilitate client workshops; ● Able to spot potential issues and minimize the impact through effective management; ● Able to handle a large transformation program within one customer; ● Able to work with senior stakeholders to define long-term program

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