Catalent Pharma Solutions
Pharma
SeniorProjectCoordinator
“Senior Project Coordinator at Catalent Pharma Solutions. Skills: Project coordination, Client communication, Continuous improvement. Support Project Management teams in the management and successful delivery of assigned Projects. Provide Out of office cover as required”
What You'll Achieve.
Successful delivery of assigned Projects; Ensure correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion; Ensure timely resolution and payment of invoice queries
Industry & Context.
Investigate and propose solutions for disputed invoices; Display a reasonable degree of independent judgment and analyses to complete the responsibilities of this position
100% on-site, May be required to sit, stand, walk regularly, Occasionally lift up to 25 pounds
What They're Looking For.
Must Have
At least five years of relevant experience in a customer service field OR associate degree with at least two years’ experience in a Customer Service field OR a bachelor’s degree, At least one-year related experience in a Customer Service field or appropriate business-related field is required, Excellent written and verbal communications skills with internal and external customers, peers and managers, Well organized with ability to multitask and work effectively under pressure to meet deadlines, Individual may be required to sit, stand, walk regularly and occasionally lift up to 25 pounds
Nice to Have
Professional Project Management Qualification preferred, bachelor’s degree preferred
What You'll Do.
Support Project Management teams in the management and successful delivery of assigned Projects
Provide Out of office cover as required
May have responsibility for simple projects under the guidance of the PM team
Act as the Catalent Advocate and the Client Advocate
Communicate via teleconference
e-mail and other forms of client communication
Promote continuous improvement in all aspects of the job
Coordinate projects from award stage to completion ensuring correct planning timelines are generated
monitored and tracked
Attend and produce minutes and actions for internal and client meetings/teleconferences/client visits and Audits
Understand full scope requirements to generate all required project documentation
monitor and manage client supplied label text/Randomizations
components and materials and ensure delivery to internal functions
Manage inventory reporting and monitor and track client inventory in line with project requirements
Supply relevant information and produce project forecasts to PM team to support S&OP and client management
Set up returns phase of projects
generate manage and monitor IDR’s and destruction process ensuring invoicing completed
Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment
All other duties as assigned
How You'll Work.
Team & Collaboration
Cross-functional coordination; Client communication; Support PM team
Communication Scope
Excellent written and verbal communications skills with internal and external customers, peers and managers
Process & Methodology
Project planning, Timeline generation, Monitoring, Tracking, Project documentation generation, Project delivery
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