Amazon
Advertising
SeniorProgrammaticSolutionsConsultant
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optimal for Senior candidates.
“Senior Programmatic Solutions Consultant at Amazon. Skills: Programmatic advertising, DSP, Client management. Manage end-to-end customer experience. Drive customer success”
What You'll Achieve.
Meet business objectives; Exceed business objectives
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
Experience in digital advertising, Client facing roles, Focus on data analysis, Experience with annual brand and media planning, Experience with programmatic advertising technologies, Experience with DSP, Experience with RTB, Experience with bid shading, Experience with machine learning optimization, Experience with ad verification, Experience with ad tracking, Experience with ad attribution
Nice to Have
Analyzing data and best practices, Assess performance drivers
What You'll Do.
Manage end-to-end customer experience
Drive customer success
Develop customer expertise
Onboard programmatic trading desks
Provide trade desk support
Deliver feature training
Consult on product usage
Provide industry best practices
Analyze and interpret data
Identify improvement areas
Formulate enablement recommendations
Formulate adoption recommendations
Drive product beta participation
Capture customer feedback
Collaborate with Amazon teams
Define team processes
Improve team processes
Consult on business strategy
Develop campaign optimization recommendations
Monitor campaign impact
Determine root causes
Inform customers of action
Advocate for customers
Provide troubleshooting support
Simplify customer feedback
Propagate customer feedback
Understand customer objectives
Address customer objectives
Drive adoption of technologies
How You'll Work.
Team & Collaboration
Sales teams; Product teams; Support teams; Product Management; Engineering; Analytics; Specialists
Communication Scope
Customer feedback; Internal forums
Full Job Description
Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our Amazon DSP team is looking for a Senior Programmatic Solutions Consultant to join Amazon Ads growing team based in London. As a Senior Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key job responsibilities - Owning the relationship with programmatic trading desks and their senior leadership, engaging with multiple customer organizational levels to understand business objectives - Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
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