Amazon.com Services LLC
Financial Services
SeniorProgramManager,WWSMBFinancing
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“Senior Program Manager, WW SMB Financing at Amazon.com Services LLC. Skills: Program management, Financial services, Cross-functional execution. Own launch tracking. Own launch execution”
What You'll Achieve.
Accelerate decision-making; Drive adoption on scale
Industry & Context.
Analytical capabilities; Translate complex data
What They're Looking For.
Must Have
Bachelor's degree, 6+ years program management experience, Experience owning program strategy, Experience using data and metrics, 5+ years financial services experience, Understanding of go-to-market strategies, Excellent project management skills, Excellent cross-functional collaboration skills, Data-driven mindset, Proven track record driving growth, Proven track record driving innovation, Communication skills, Stakeholder management skills
Nice to Have
MBA or Master's degree, 3+ years solving problems with technology, Experience working within global company, Multi-country responsibilities
What You'll Do.
Improve launch velocity
Streamline onboarding processes
Streamline product adoption
Own reporting infrastructure
Drive critical business reviews
Analyze customer needs
Analyze competitive landscape
Optimize seller lending program
Enhance value proposition
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior stakeholders
Communication Scope
Executive communication; Clear narratives
Process & Methodology
Program management, End to end delivery
Full Job Description
Do you want to revolutionize how small and medium businesses access working capital while building one of Amazon's fastest-growing financial services businesses? Join WW SMB Financing. We are building the future of small and medium business financing, leveraging Amazon's scale and capabilities to democratize access to capital for millions of sellers worldwide. Our team operates with the agility of a fintech startup within Amazon. Amazon's WW SMB Financing team is seeking a Senior Program Manager with exceptional cross-functional leadership, executive communication, and analytical capabilities. The ideal candidate brings deep program management expertise in financial services, a proven ability to manage multiple senior stakeholders across global organizations, and a track record of driving adoption on scale. This role demands strategic thinking, operational rigor, and the ability to translate complex data into clear narratives that accelerate decision-making. Key job responsibilities New Partner, Product & Feature Launch Management: Own end-to-end launch tracking and execution for new lending partners, products, and features across worldwide markets Scaling, Optimization & Reporting Intelligence: Improve launch velocity, streamline partner onboarding processes and product adoption. Including owing reporting infrastructure for feature adoption tracking, partner/product launch performance, and scaling metrics, delivering actionable intelligence to stakeholders. Own Key Business Mechanism: Drive critical business reviews, owning key business metrics, driving accountability, and surfacing insights to senior leadership. Market Analysis: Analyze trends, customer needs, and competitive landscape to continuously optimize the seller lending program and enhance the value proposition for product and feature adoption. Cross-Functional Program Execution: Drive alignment across Product, Tech, Marketing, Operations, Legal, Compliance, and Data Science teams to deliver programs on t
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