Amazon.com LLC

Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics

SeniorProgramManager,WWDSPandBCLearning

$104–185k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Program Manager, WW DSP and BC Learning at Amazon.com LLC. Skills: Program management, Learning strategy, Business development. Develop global learning strategy. Execute global learning strategy”

What You'll Achieve.

DSPs grow businesses; DSPs achieve operational excellence; Business Coaches support DSP partners; Business Coaches develop DSP partners; Learning programs drive business impact; Best practices shared globally; Best practices scaled globally; Innovation becomes competitive advantage

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, transportation and logistics
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

5+ years program management experience, Use data and metrics to drive improvements, Own program strategy and end-to-end delivery, Communicate results to senior leadership

Nice to Have

2+ years driving process improvements, Master's degree or MBA

What You'll Do.

Develop global learning strategy

Execute global learning strategy

Drive innovation in training methodologies

Lead measurement of learning outcomes

Optimize learning outcomes

Define success metrics

Establish best practices

Scale best practices globally

Own end-to-end learning program lifecycle

Design training curriculum

Implement adult learning principles

Drive continuous improvement initiatives

Manage program budgets

Manage program resources

Guide LMS platform strategy

Guide LMS platform roadmap

Oversee technical integrations

Drive learning technology innovation

Ensure platform scalability

Ensure platform reliability

Optimize user experience

Optimize user engagement

Partner with global operations teams

Align with business leadership

Collaborate with subject matter experts

Build relationships with DSP community

Engage with cross-functional teams

How You'll Work.

Team & Collaboration

Global operations teams; Business leadership; Subject matter experts; DSP community; Cross-functional teams

Communication Scope

Communicate complex ideas

Process & Methodology

Program management methodologies

Full Job Description

Role Overview Shaping the Future of Last-Mile Delivery Through Learning Excellence Are you passionate about empowering entrepreneurs and driving innovation in Last Mile Delivery? Amazon DSP is seeking a well rounded leader to spearhead our Worldwide Delivery Service Partner (DSP) and Business Coach (BC) Learning initiative—a program that touches thousands of entrepreneurs and millions of customer deliveries daily. The Impact You'll Make Imagine being the architect of learning experiences that transform passionate entrepreneurs into successful business owners. Every day, thousands of DSPs across the globe deliver millions of Amazon packages, each with a smile. Your role will be crucial in ensuring these business owners have the knowledge, tools, and support needed to thrive in the dynamic world of last-mile delivery. Your Mission As the Worldwide Learning Leader for our DSP program, you'll build and execute strategies that enable entrepreneur success across diverse global markets. You'll break down complex business challenges into actionable learning solutions, leverage data to drive decisions, and create scalable programs that evolve with our rapidly growing network. Who You Are You're an analytical powerhouse with a talent for transforming insights into action. You thrive on: Dissecting complex problems to find elegant solutions Building trust across diverse stakeholder groups Influencing and delivering results through others Adapting quickly to changing business dynamics Communicating complex ideas with clarity and precision Why This Role Matters Our DSP program is the backbone of Amazon's last-mile delivery success. Your leadership in learning and development will directly impact: Thousands of small business owners achieving their entrepreneurial dreams Millions of successful customer deliveries every day The continued evolution of Amazon's logistics network The growth and development of our global Business Coach community What Success Looks Like In this role, yo

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