Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, selling partner services

SeniorProgramManager,SellingPartnerTrust

$115–160k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Program Manager, Selling Partner Trust at Amazon.com Services LLC. Skills: Program strategy, Cross-functional leadership, Operational excellence, Executive communication. Own program strategy, roadmap, and execution. Define program vision and success metrics”

What You'll Achieve.

Improve seller interaction with systems; Secure alignment and investment; Ensure cohesive end-to-end delivery; Measure impact and course-correct

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, selling partner services
Problems you'll solve

Translate complex challenges; Resolve dependencies; Close gaps; Course-correct in real time; Drive closure on ambiguous topics

What They're Looking For.

Must Have

5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership

Nice to Have

2+ years driving process improvements, Master's degree or MBA, Knowledge of general AI tools

What You'll Do.

Define program vision and success metrics

Lead cross-functional working groups

Resolve dependencies and escalations

Close gaps across workstreams

Drive execution from planning through launch

Establish program mechanisms

Define KPIs to measure impact

Serve as single-threaded leader

Build trusted relationships with stakeholders

Author executive-level documents

Own program communications

Drive closure on complex topics

Align goals and accountability

How You'll Work.

Team & Collaboration

Cross-functional teams; Across functional boundaries; Across organizations

Communication Scope

Executive communication; Leadership communication; Program communications

Process & Methodology

Program strategy, Roadmap planning, Execution management, Risk management, Milestone reviews, Launch readiness

Full Job Description

We are seeking a results-oriented Senior Program Manager to lead one of our most critical seller experience initiatives within Selling Partner Trust (SPT). This role sits at the intersection of product, policy, operations, and technology driving a cross-functional program that spans multiple organizations to fundamentally improve how sellers interact with Amazon's enforcement and remediation systems. You will own the end-to-end program strategy, roadmap, and delivery for a high-visibility initiative that directly impacts millions of selling partners worldwide. The ideal candidate is a builder who thrives in ambiguity, can influence without authority across organizational boundaries, and translates complex, cross-functional challenges into clear plans with measurable outcomes. This role offers significant autonomy, exposure to senior leadership, and serves as a launching pad for future senior leadership opportunities. Key job responsibilities Program Strategy & Cross-Functional Leadership - Own the end-to-end program strategy, roadmap, and execution for a flagship seller experience initiative spanning multiple organizations and areas (product, engineering, policy, operations, science) - Define program vision, success metrics, and strategic documents (narratives, PR/FAQs) that secure alignment and investment from senior leadership - Lead cross-functional working groups, driving alignment across organizations with competing priorities and resolving dependencies and escalations - Identify and close gaps across business, operations, product, and technical workstreams to ensure cohesive end-to-end delivery Program Delivery & Operational Excellence - Drive execution from planning through launch - managing scope, schedule, and risk across multiple parallel workstreams - Establish program mechanisms (milestone reviews, escalation paths, launch readiness checks) and define KPIs to measure impact and course-correct in real time Stakeholder Management & Executive Communication

Free ATS check

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