Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, north america stores
SeniorProgramManager,Promotions,PromotionExecutionServices
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Program Manager, Promotions, Promotion Execution Services at Amazon.com Services LLC. Skills: Program management, Cross-functional coordination, Stakeholder management, Process improvement. Manage regional promotions programs. Connect use cases across regions”
Industry & Context.
Identify improvement opportunities; Remove blockers; Manage risks
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, End to end delivery experience, Communicating results to senior leadership
Nice to Have
2+ years driving process improvements, Master's degree or MBA, Knowledge of general AI tools, Experience in e-commerce or Retail, Managing communication with distributed teams, Experience using data to influence decisions, Experience influencing at all levels, 1+ years Amazon (blue badge/FTE) experience, Bachelor's degree in communications
What You'll Do.
Manage regional promotions programs
Connect use cases across regions
Drive consistency across regions
Identify gaps in capabilities
Ensure promotional capabilities scale globally
Surface regional requirements to engineering
Define metrics for post-purchase promotions
Monitor health of post-purchase promotions
Identify improvement opportunities
Write narratives for improvements
Drive programs from concept through delivery
Serve as program interface
Manage dependencies between teams
Facilitate cross-team decision-making
Ensure commitments are met
Own relationships with business partners
Understand business promotional needs
Translate requirements into technical asks
Ensure PXS delivers capabilities
Establish program reviews
Establish escalation paths
Establish communication cadences
Run communication cadences
Create visibility into program health
Work with engineering teams
Work with product teams
Work with science teams
Work with operations teams
Drive alignment on priorities
How You'll Work.
Team & Collaboration
Cross-functional teams; Business partners; Engineering teams; Product teams; Science teams; Operations teams
Communication Scope
Communicating results; Executive presentations
Process & Methodology
Program strategy, End to end delivery, Program planning, Roadmap alignment
Full Job Description
Are you passionate about building programs that delight hundreds of millions of customers worldwide? The Promotion Execution Services (PXS) team is looking for a Senior Program Manager to drive cross-functional programs spanning regional promotions, post-purchase promotional experiences, and product selection partnerships. In this role, you will connect use cases across multiple teams and regions, define and monitor program improvements for post-purchase promotions, and manage relationships with key partners and stakeholders for Product Selections and Always Available Promotions. You’ll work closely with business partners across Haul, Digital, and Grocery to ensure promotional capabilities meet their unique needs. Operating at the intersection of technology, product, and business, you’ll translate complex requirements into clear program plans and drive execution across distributed teams. Key job responsibilities - Regional Promotions Program Management: Connect use cases across regions (NA, EU, FE) to drive consistency, identify gaps, and ensure promotional capabilities scale globally - Coordinate launches, track adoption, and surface regional requirements to engineering teams. - Post-Purchase Promotions Monitoring & Improvement: Define metrics and mechanisms to monitor the health of post-purchase promotional experiences (refunds, reversals, customer communications). Identify improvement opportunities, write narratives, and drive programs from concept through delivery - Product Selections & Always Available Promotions: Serve as the primary program interface between PXS and Product Selections and Always Available Promotions teams. Manage dependencies, align roadmaps, facilitate cross-team decision-making, and ensure commitments are met - Business Partner Management: Own relationships with Haul, Digital, and Grocery business partners. Understand their promotional needs, translate requirements into technical asks, and ensure PXS delivers capabilities that support their
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