MoonPay

fintech

SeniorProgramManager,ProductOperations

United States FULL TIME Remote Friendly
The Brief

“Senior Program Manager, Product Operations at MoonPay. Skills: Product Operations, Strategic projects, Process improvement. Surface and prioritize strategic opportunities. Own opportunities end-to-end”

Industry & Context.

fintech
Problems you'll solve

Structure complex, ambiguous strategic problems; Define clear hypotheses; Identify areas of opportunity; Develop insights; Upstream problem-solver; Shape initiatives before they become execution risk; Drive prioritization and operational decisions

What They're Looking For.

Must Have

5+ years leading complex cross-functional programs across Product / Engineering and business (Legal, Compliance, IT / Security, Finance, Operations, etc. ) teams in high-growth crypto, fintech, financial services, or technology environments

Nice to Have

Experience in 100% of these areas

What You'll Do.

Surface and prioritize strategic opportunities

Own opportunities end-to-end

Define and implement strategy

Structure strategic problems

Build quantitative models

Manage key drivers of business performance

Understand competitive positioning

Understand customers and market

How You'll Work.

Team & Collaboration

Partner with senior leaders; Work cross-functionally with product, engineering, and go-to-market leaders; Work closely with cross-functional leaders; Explain the why; Set the stage; Bring people along; Work with stakeholders across Product, Engineering, Legal, Compliance, Risk, IT/Security, Finance, Data, and GTM without direct authority

Communication Scope

Exceptional communicator; Explain the why; Set the stage; Bring people along

Process & Methodology

Leading complex cross-functional programs, Operational planning, Dependency management, Risk mitigation, Program governance, Structuring ambiguous work, Driving prioritization

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