Amazon.com Services LLC
E-Commerce
SeniorProgramManager,OpX,SubSameDayOperations,SSDOpX
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“Senior Program Manager, OpX, Sub Same Day Operations, SSD OpX at Amazon.com Services LLC. Skills: Operations management, Project management, Process improvement. Drive innovation. Improve under-the-roof processes”
What You'll Achieve.
Achieve variable cost goals; Achieve quality goals; Achieve expansion goals
Industry & Context.
Analyze operational barriers; Solve operational barriers; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree, 5+ years program management, 5+ years project management, Experience using data, Experience driving improvements, Experience owning program strategy, Experience managing project timelines, Experience communicating to senior management
Nice to Have
Fulfillment operations knowledge, Under-the-roof processes knowledge, Inventory flows knowledge, Constrained FC assets knowledge, Quality knowledge, Long term roadmaps knowledge
What You'll Do.
Improve under-the-roof processes
Remove cost from network
Partner with cross-functional teams
Plan complex projects
Organize complex projects
Execute complex projects
Standardize complex projects
Achieve variable cost goals
Achieve quality goals
Achieve expansion goals
Gather data across functions
Analyze data across functions
Establish global standards
Analyze operational barriers
Solve operational barriers
Support future state of business
Own and execute projects
Develop new innovations
Play critical role in expansion
Think outside the box
Disrupt current processes
Design sustainable solutions
Influence stakeholders
Scope ambiguous projects
Manage project timelines
Communicate status to management
Communicate risks to management
Communicate process changes to management
Communicate product changes to management
Coordinate cross-team
Present to senior management
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior management
Communication Scope
Executive presentation
Process & Methodology
Project management, Program management
Full Job Description
Sub Same Day (SSD) Ops Excellence (OpX) is looking for a Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of new selection to the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt current processes, the ability to design sustainable solutions, and influence stakeholders. This role requires scoping large, ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role will be located in Bellevue or Nashville. Key job responsibilities - Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network - Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve variable cost, quality, and expansion goals - Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams - Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solutions - Leveraging analytics to support the future state of the business Basic Qualifications: - Bachelor's degree - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and commun
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