Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, operations

SeniorProgramManager,OpsandTechIntegration,RelayOperationsCenter,TechandOI

$116–160k Tempe, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Program Manager, Ops and Tech Integration, Relay Operations Center, Tech and OI at Amazon.com Services LLC. Skills: Technology integration, Process improvement, Cross-functional coordination. Manage roadmaps for integrating technologies. Align roadmaps with organizational objectives”

What You'll Achieve.

Advance operational efficiencies; Ensure successful implementation; Track program success

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, operations
Problems you'll solve

Problem-solving abilities; Data-driven analysis

What They're Looking For.

Must Have

5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership

Nice to Have

2+ years driving process improvements, Master's degree or MBA

What You'll Do.

Manage roadmaps for integrating technologies

Align roadmaps with organizational objectives

Identify co-dependencies between teams

Lead cross-functional collaboration initiatives

Facilitate communication between stakeholders

Translate technical requirements into plans

Build consensus across diverse teams

Develop process improvement strategies

Eliminate inefficiencies

Enhance operational performance

Identify and mitigate program risks

Develop contingency plans

Ensure timely escalation of issues

Partner with technical teams

Partner with operational teams

Define clear requirements

Establish success criteria

Drive delivery of complex projects

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Stakeholder communication; Technical and operational teams

Communication Scope

Effective communication; Meaningful collaboration; Senior leadership reporting

Process & Methodology

Roadmap planning, Risk mitigation, Requirement definition

Full Job Description

We are seeking a Program Manager III to drive technology integration and process improvements across Amazon Transportation Services (ATS) business lines. In this role, you will lead cross-collaborative initiatives that identify co-dependencies and drive alignment between teams to advance operational efficiencies. You'll build comprehensive roadmaps, define clear requirements, and proactively mitigate risks to ensure successful implementation of new technologies and processes at scale. This position requires exceptional communication skills, problem-solving abilities, and workflow management expertise to navigate complex cross-functional programs with significant business impact. As a Program Manager III, you'll serve as a critical liaison between multiple stakeholders, facilitating meaningful collaboration that translates operational needs into actionable technology solutions. You'll be responsible for streamlining processes, eliminating inefficiencies, and establishing metrics to track program success while balancing technical feasibility with business objectives. Key job responsibilities Design and manage comprehensive roadmaps for integrating new technologies and processes across ATS business lines, ensuring alignment with organizational objectives and identifying co-dependencies between teams. Lead cross-functional collaboration initiatives by facilitating effective communication between stakeholders, translating complex technical requirements into actionable plans, and building consensus across diverse teams. Develop and implement process improvement strategies that streamline workflows, eliminate inefficiencies, and enhance operational performance through data-driven analysis and metrics tracking. Proactively identify and mitigate program risks by conducting thorough assessments, developing contingency plans, and ensuring timely escalation of critical issues to appropriate stakeholders. Partner with technical and operational teams to define clear requirements,

Free ATS check

Applying for this Senior Program Manager, Ops and Tech Integration, Relay Operations Center, Tech and OI role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon.com Services LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →