Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics
SeniorProgramManager,NAAMZLL&D
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“Senior Program Manager, NA AMZL L&D at Amazon.com Services LLC. Skills: Program management, Talent development, Leadership development. Lead project teams to analyze needs. Prioritize content roadmaps”
What You'll Achieve.
Improve learning effectiveness; Improve speed to mastery
Industry & Context.
Root-cause analyses; Data analysis
20% travel quarterly
What They're Looking For.
Must Have
Bachelor's degree, 5+ years cross functional project delivery, 5+ years program or project management, 5+ years working cross functionally, 5+ years team management, Experience defining program requirements, Experience using data and metrics
Nice to Have
Experience managing results to senior leadership, Experience analyzing results to senior leadership, Experience communicating results to senior leadership
What You'll Do.
Lead project teams to analyze needs
Prioritize content roadmaps
Develop training materials
Build relationships with business partners
Collaborate with business partners
Collaborate with subject matter experts
Collaborate with senior level leaders
Partner with AMZL L&D PMs
Leverage existing content
Leverage existing programs
Identify learning technology choices
Measure learning program effectiveness
Evaluate learning program effectiveness
Report on learning program effectiveness
Create communication strategy
Manage communication strategy
Manage catalyst process
Identify timelines for pilots
Identify launch dates
Drive enhancements of training
Drive continuous development of training
Explore new learning solutions
Lead stakeholder calls
Attend stakeholder calls
Write business strategy docs
Present business strategy docs
Hold one-on-one status calls
Complete fact-finding
Propose root-cause analyses
Propose correlating solutions
How You'll Work.
Team & Collaboration
Cross-functional business partners; Subject matter experts; Senior level leaders
Communication Scope
Business strategy presentations
Process & Methodology
Project management, Program management, Roadmap planning, Timeline management, Success criteria definition
Full Job Description
Leader Talent Development (LTD) is looking for a Senior Program Manager to build scalable training and leadership programs within North America Amazon Logistics (AMZL). This role requires scoping and creating project plans, planning and managing on-the-job learning programs including content, implementation, and measurement across multiple modalities and formats. You will have proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This is an individual contributor role where cross-functional partnership will be key to success. Key job responsibilities - Lead project teams to analyze needs, prioritize content roadmaps, then design and develop the programs and associated curriculum and training materials to meet those needs. - Build relationships and collaborate with cross-functional business partners at all levels, including subject matter experts (SMEs) and senior level leaders to uncover and support learning priorities. - Partner with other AMZL L&D PMs to leverage existing content and programs to continuously improve connections across training programs. - Identify the tools and learning technology choices that will provide ways to cost effectively scale your programs and improve learning effectiveness and speed to mastery for AMZL leaders. - Measure, evaluate and report on the effectiveness and business impact of your learning programs and content. - Create and manage the communication strategy for promoting and highlighting your priorities and the status with your curriculum development roadmaps, creation of PRFAQs, Project Charter and setting timelines/success criteria. - Manage the catalyst process to identify timelines for pilots and launch dates. - Proactively drive enhancements and continuous development of the training program; explore new learning solutions that support managers to develop their knowledge and leadership capabilities. - Must be able to travel 20% each quar
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