Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, Logistics

SeniorProgramManager-IndustryBenchmarking

$116–160k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Program Manager - Industry Benchmarking at Amazon.com Services LLC. Skills: Industry benchmarking, Road safety, Data analysis, Program management. Design and build benchmarking program. Define what to measure”

What You'll Achieve.

Drive measurable improvement; Track relative safety position

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, Logistics
Problems you'll solve

Data-driven improvements; Structured problem-solving

Eligibility Requirements

Willingness to travel domestically, Willingness to travel internationally

What They're Looking For.

Must Have

5+ years program/project management, Use data and metrics for improvements, Own program strategy and delivery, Communicate results to senior leadership, Bachelor's degree quantitative field, 5+ years benchmarking/analytics/consulting/research, Design/execute benchmarking programs, Analytical skills, Proficiency in data analysis tools, Work across multiple geographies, Normalize disparate data sets, Excellent written communication, Excellent verbal communication, Presenting to senior leadership, Willingness to travel 15-25%

Nice to Have

Master's degree, 10+ years relevant experience, Transportation/logistics/fleet safety/insurance experience, Commercial fleet safety data experience, Government transportation safety databases experience, Management consulting background, Internal benchmarking services background, Competitive intelligence background, Knowledge of LEAN methodologies, Knowledge of Six Sigma, Knowledge of structured problem-solving frameworks, Build benchmarking programs from scratch, Define standards, Drive organizational adoption, Influence senior stakeholders, Drive action on analytical findings, Passion for safety, Motivation to use data to protect people

What You'll Do.

Design and build benchmarking program

Define what to measure

Define how to measure

Define against whom to measure

Develop methodology for comparing safety performance

Identify external data sources

Acquire external data sources

Normalize external data sources

Discover global industry trends

Track global industry trends

Evaluate global industry trends

Identify industry best practices

Document industry best practices

Translate insights into recommendations

Present findings to senior leadership

Partner with Safety teams

Partner with Operations teams

Build relationships with external organizations

Access data from external organizations

Validate methodology with external organizations

Build recurring benchmarking reports

Maintain recurring benchmarking reports

Support GRS Engagement team

Provide benchmarking data for communications

Provide benchmarking data for policy engagement

How You'll Work.

Team & Collaboration

Internal safety teams; Operations teams; Data science teams; GRS Engagement team; External organizations; Industry associations; Safety consortia; Academic institutions; Government agencies

Communication Scope

Executive presentations; Written communication; Verbal communication

Process & Methodology

Program management, Project management, End-to-end delivery

Full Job Description

Amazon's Global Road Safety organization is responsible for driving the safety of our on-road operations worldwide. We are a data-driven team that believes world-class safety performance requires world-class measurement. We hold ourselves to the highest standards and are committed to raising the bar — not just against our own history, but against the best in the industry. To that end, Amazon's Global Road Safety (GRS) organization is seeking a Senior Program Manager to build and lead an industry benchmarking program for on-road safety. You will design methodology, establish data sources, and execute a strategy that measures Amazon's global road safety performance against peer companies, industry leaders, and publicly available regional and national safety data. You will build benchmarking frameworks from scratch, source and normalize external data (government statistics, industry consortia, peer disclosures, academic research), and partner with internal safety, operations, and data science teams to ensure meaningful comparisons. Beyond measurement, you will identify industry best practices and propose changes to Amazon's road safety programs that drive measurable improvement. This role operates globally, requires comfort with ambiguity, and demands the ability to influence senior leaders to act on data-driven findings. Key job responsibilities • Design and build Amazon's global road safety benchmarking program — defining what to measure, how to measure it, and against whom. • Develop rigorous methodology for comparing Amazon's safety performance (e.g., collision frequency, severity rates) against industry peers, regional averages, and national statistics across multiple geographies. • Identify, acquire, and normalize external data sources including government transportation safety databases, industry reports, peer disclosures, and academic research. • Discover, track, and evaluate global industry trends in commercial fleet safety performance and technology adoption.

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