Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, finance
SeniorProgramManager,GREFInternalTools
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Program Manager, GREF Internal Tools at Amazon.com Services LLC. Skills: Product roadmap, Launch management, Change management. Design product intake mechanism. Implement product intake mechanism”
Industry & Context.
Strategic problem-solving; Risk management; Trade-off analysis
What They're Looking For.
Must Have
7+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience implementing repeatable processes, Experience driving automation, Experience driving standardization, Experience working cross-functionally
Nice to Have
2+ years process improvements experience, Master's degree or MBA, Experience working in matrixed organization, Experience implementing AI solutions, Familiarity with corporate real estate, Familiarity with facilities management, Familiarity with workplace technology
What You'll Do.
Design product intake mechanism
Implement product intake mechanism
Improve product intake mechanism
Capture requests from business partners
Apply triage framework
Assess strategic value
Drive alignment on roadmap priorities
Maintain product roadmap view
Establish roadmap governance best practices
Communicate priorities effectively
Own product launch program management
Track launch milestones
Identify launch risks
Coordinate cross-functional launches
Deliver product launches on time
Develop change management plans
Execute change management plans
Develop training programs
Execute internal communications
Drive launch awareness
Drive launch adoption
Present program updates
Present roadmap decisions
Present launch readiness assessments
Maintain stakeholder alignment
Define KPIs for intake process
Track KPIs for intake process
Define KPIs for launch process
Track KPIs for launch process
Use data to identify bottlenecks
Use data to drive efficiencies
Improve program performance
Anticipate program risks
Manage program trade-offs
Protect long-term program health
How You'll Work.
Team & Collaboration
Cross-functional teams; Global teams; Regional teams; Senior leadership
Communication Scope
Executive communication; Stakeholder communication; Launch communications
Process & Methodology
Program management, Roadmap planning, Milestone tracking, Risk identification, Cross-functional coordination, Change management
Full Job Description
The Global Real Estate and Facilities (GREF) team is looking for an experienced program manager to establish, maintain, and optimize mechanisms for managing high visibility product roadmap and launches. GREF creates the spaces that inspire Amazonians to make history. Our globally diverse team manages Amazon's corporate office portfolio across more than 60 countries, delivering real estate transactions, space and occupancy planning, design and construction, capital investment program management, and facility operations — all in service of a workplace where culture thrives and employees do their best work. Within GREF, the Product team develops technology solutions that improve how employees interact with GREF services and enable internal GREF teams to deliver on its mission. We are looking for an experienced Senior Program Manager to own two critical functions: building and running a product intake and prioritization mechanism and driving the end-to-end launch and change management process for GREF's product portfolio. In this high-visibility role, you will serve as the connective tissue between GREF stakeholders and the product roadmap. You will be responsible for developing and implementing a product intake and prioritization mechanism that drives alignment with stakeholders and leadership on product priorities across multiple verticals. You will establish a structured mechanism for receiving, triaging, and prioritizing product requests from stakeholders — evaluating strategic value, aligning with leadership, and integrating approved initiatives into the roadmap. You will also own implementation of a change management system that ensures successful launch and adoption of product initiatives. You will own progress reporting, stakeholder communications (including launch flashes), and change management activities such as training and post-launch success monitoring. You will design and operate the systems that determine what gets built and ensure that what gets built l
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