Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, finance

SeniorProgramManager,GREFInternalTools

$115–160k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Program Manager, GREF Internal Tools at Amazon.com Services LLC. Skills: Product roadmap, Launch management, Change management. Design product intake mechanism. Implement product intake mechanism”

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, finance
Problems you'll solve

Strategic problem-solving; Risk management; Trade-off analysis

What They're Looking For.

Must Have

7+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience implementing repeatable processes, Experience driving automation, Experience driving standardization, Experience working cross-functionally

Nice to Have

2+ years process improvements experience, Master's degree or MBA, Experience working in matrixed organization, Experience implementing AI solutions, Familiarity with corporate real estate, Familiarity with facilities management, Familiarity with workplace technology

What You'll Do.

Design product intake mechanism

Implement product intake mechanism

Improve product intake mechanism

Capture requests from business partners

Apply triage framework

Assess strategic value

Drive alignment on roadmap priorities

Maintain product roadmap view

Establish roadmap governance best practices

Communicate priorities effectively

Own product launch program management

Track launch milestones

Identify launch risks

Coordinate cross-functional launches

Deliver product launches on time

Develop change management plans

Execute change management plans

Develop training programs

Execute internal communications

Drive launch awareness

Drive launch adoption

Present program updates

Present roadmap decisions

Present launch readiness assessments

Maintain stakeholder alignment

Define KPIs for intake process

Track KPIs for intake process

Define KPIs for launch process

Track KPIs for launch process

Use data to identify bottlenecks

Use data to drive efficiencies

Improve program performance

Anticipate program risks

Manage program trade-offs

Protect long-term program health

How You'll Work.

Team & Collaboration

Cross-functional teams; Global teams; Regional teams; Senior leadership

Communication Scope

Executive communication; Stakeholder communication; Launch communications

Process & Methodology

Program management, Roadmap planning, Milestone tracking, Risk identification, Cross-functional coordination, Change management

Full Job Description

The Global Real Estate and Facilities (GREF) team is looking for an experienced program manager to establish, maintain, and optimize mechanisms for managing high visibility product roadmap and launches. GREF creates the spaces that inspire Amazonians to make history. Our globally diverse team manages Amazon's corporate office portfolio across more than 60 countries, delivering real estate transactions, space and occupancy planning, design and construction, capital investment program management, and facility operations — all in service of a workplace where culture thrives and employees do their best work. Within GREF, the Product team develops technology solutions that improve how employees interact with GREF services and enable internal GREF teams to deliver on its mission. We are looking for an experienced Senior Program Manager to own two critical functions: building and running a product intake and prioritization mechanism and driving the end-to-end launch and change management process for GREF's product portfolio. In this high-visibility role, you will serve as the connective tissue between GREF stakeholders and the product roadmap. You will be responsible for developing and implementing a product intake and prioritization mechanism that drives alignment with stakeholders and leadership on product priorities across multiple verticals. You will establish a structured mechanism for receiving, triaging, and prioritizing product requests from stakeholders — evaluating strategic value, aligning with leadership, and integrating approved initiatives into the roadmap. You will also own implementation of a change management system that ensures successful launch and adoption of product initiatives. You will own progress reporting, stakeholder communications (including launch flashes), and change management activities such as training and post-launch success monitoring. You will design and operate the systems that determine what gets built and ensure that what gets built l

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