Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, finance

SeniorProgramManager,GlobalTax

$115–160k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Program Manager, Global Tax at Amazon.com Services LLC. Skills: Program management, Tax audit, Data analytics, Process improvement. Drive 100% Tax team adoption of GAIA. Gather global tax requirements”

What You'll Achieve.

Achieve 100% Tax team onboarding to GAIA; Reduce manual data compilation time; Eliminate duplication of effort

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, finance
Problems you'll solve

Data-driven improvements; Root cause analysis

What They're Looking For.

Must Have

5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Communicating results to senior leadership

Nice to Have

2+ years driving process improvements, Master's degree or MBA, Knowledge of general AI tools, Experience designing, implementing, and scaling upskilling programs, Experience forecasting workforce needs, Leveraging analytics to drive program decisions, Experience in tax, finance or related field, Experience designing and implementing controls, Experience performing audits over financial reporting

What You'll Do.

Drive 100% Tax team adoption of GAIA

Gather global tax requirements

Define roadmap for GAIA enhancements

Partner with Accounting's Audit Readiness Program

Establish standardized financial data delivery

Operationalize Tax Audit Readiness Champions network

Identify new workstreams

Support existing workstreams

Build scalable tax audit readiness capabilities

Translate between technical and business teams

Influence without authority

Drive adoption of new platforms

Drive adoption of new processes

Establish communication cadence

Own program plan for GAIA onboarding

and track GAIA feature enhancements

Consolidate requirements into prioritized roadmap

Establish governance for enhancement intake

Drive executive dashboard development

Support AI integration

Track and report adoption metrics

Identify adoption barriers

Implement change management strategies

Ensure sustained platform usage

Lead Tax-side partnership with Accounting

Define standard financial data requirements

Build automated data pipelines

Build self-service capabilities

Reduce manual data compilation time

Establish proper routing protocols

Launch new workstreams

Address emerging audit readiness gaps

Establish central routing for audit defects

Establish tracking for audit defects

Eliminate duplication of effort

Own monthly Business Reviews

Own quarterly Business Reviews

Cover program workstreams progress

Cover program workstreams risks

Cover program workstreams metrics

Cover program workstreams resource needs

Monitor execution across workstreams

Ensure no overlaps or duplications

Report on progress against program goals

How You'll Work.

Team & Collaboration

Cross-functional teams; Matrixed global organization; Technical teams; Tax business teams; Accounting partnership

Communication Scope

Communicating results; Executive presentations

Process & Methodology

Program management, Roadmap planning, Change management

Full Job Description

Amazon's Global Tax Organization is looking for a Senior Program Manager to lead the Tax Audit Program within Global Tax Services (GTS). This is a high-visibility, cross-functional role responsible for transforming how Amazon Tax prepares for and responds to tax authority examinations across 100+ jurisdictions worldwide. Amazon faces a rapidly growing tax audit landscape, with tax authorities deploying increasingly sophisticated data analytics and AI to scrutinize multinational operations. This role will own the end-to-end program that shifts Amazon Tax from reactive firefighting to proactive audit readiness at global scale. Reporting into GTS, you will serve as the central program owner accountable for interconnected workstreams: - Driving 100% Tax team adoption of GAIA—a unified audit management platform—and gathering global tax requirements to define clear roadmap for its enhancements - Partnering with Accounting's Audit Readiness Program (AARP) to establish standardized financial data delivery for tax audits - Operationalizing the Tax Audit Readiness Champions (TARC) network to scale tools, processes, and learnings across all Tax teams globally - Identifying and/or supporting new or existing workstreams that build scalable tax audit readiness capabilities for the future. This role sits at the intersection of tax operations, technology, and data—requiring someone who can translate between technical teams (FinTech, AFFS, InTech) and Tax business teams (Controversy, Compliance, Planning, FRC) with equal fluency. You will influence without authority across a matrixed global organization, drive adoption of new platforms and processes, and establish the governance, metrics, and communication cadence that give leadership visibility into audit readiness posture. Key job responsibilities GAIA Platform Adoption & Enhancement - Own the program plan to achieve 100% Tax team onboarding to GAIA - Partner with FinTech to define, prioritize, and track GAIA feature enhancements—

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