ASSPL
Project/Program/Product Management--Non-Tech, Program Management, amazon business
SeniorProgramManager,DeliveryExperience,INDEX
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Program Manager, Delivery Experience, IN DEX at ASSPL. Skills: Program Management, Delivery Experience, Customer Experience, Data Analysis. Identify end to end programs. Scope end to end programs”
What You'll Achieve.
Build fast delivery experience; Build reliable delivery experience; Build sustainable delivery experience; Drive impact through product solutions; Deliver results; Drive improvements
Industry & Context.
Navigate ambiguous programs; Analyze large amounts of data; Identify data patterns; Analyze varied datasets
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, 3+ years managing stakeholders, Experience in cross-functional projects, Working knowledge of SQL, Comfort querying data, Nifty with Excel, Use data to drive discussions
Nice to Have
2+ years driving process improvements, Master's degree, MBA in business, MBA in operations, MBA in human resources, MBA in adult education, MBA in organizational development, MBA in instructional design
What You'll Do.
Identify end to end programs
Scope end to end programs
Deliver end to end programs
Conceive customer facing initiatives
Design customer facing initiatives
Anticipate bottlenecks
Provide escalation management
Anticipate trade-offs
Balance business needs
Balance technical constraints
Break down complex projects
Analyze large amounts of data
Look at input metrics
Look at output metrics
Identify opportunities
Engage with stakeholders
Track progress on goals
Identify opportunities to enhance customer experience
Communicate status to senior leadership
Communicate progress to senior leadership
Communicate concerns to senior leadership
Communicate help required to senior leadership
How You'll Work.
Team & Collaboration
Cross-functional teams; Program leaders; Product leaders; Tech leaders; BI leaders; Science leaders; Global teams; Senior leadership
Communication Scope
Crisp communication; Communicate project status; Communicate updates; Global audience communication; Communicate to senior leadership
Process & Methodology
Program Management, Project Management, End to end delivery
Full Job Description
Amazon is seeking a Senior Program Manager to enable Amazon India build a fast, reliable, and sustainable customer shopping and delivery experience. The individual in this role will collaborate across a team of program, product, tech, BI and Science leaders to plan, execute, validate, and deploy complex customer experience capabilities across International Emerging stores. This role will partner will partner with teams across the globe to launch and drive impact through bespoke product solutions. The ideal candidate will obsess over customers and have a proven track record of delivering results while managing high level of complexity. Successful candidates will have experience with Program Management in a broad, global organization, have experience working with a variety of cross-organizational stakeholders, and be able to juggle competing priorities. This candidate must have crisp communication skills, and have experience communicating project status and updates across a global audience. Ability to navigate ambiguous programs, influence without authority, and a high bias for action are critical for success in this role. Key job responsibilities As a Program Manager, you will be responsible for identifying, scoping, and delivering large end to end programs. You will have the opportunity to engage with experienced cross-disciplinary teams to conceive of and design innovative customer facing initiatives. You thrive through creating a vision, building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, significantly complex projects and break them down into manageable pieces, and then deliver them in a successful and timely manner is expected. This role will require the candidate be self-sufficient to analyze large amounts of data. So, working knowledge of SQL is critical for success. You will no
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