ADCI
Project/Program/Product Management--Non-Tech, Program Management, selling partner services
SeniorProgramManager,DefectPreventionandReconciliation(DP&R)
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Program Manager, Defect Prevention and Reconciliation (DP&R) at ADCI. Skills: Defect Prevention, Reconciliation, Program Management. Document and track progress. Highlight blockers”
What You'll Achieve.
Improve defect prevention space; Deliver important programs; Improve quality; Improve scalability; Improve customer satisfaction
Industry & Context.
Root cause analysis; Data-driven decision making; Analytical skills
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience implementing repeatable processes, Experience defining program requirements, Experience leading cross-functional teams, Document and track progress, Ability to root cause opportunities, Support process improvements, Write business documents, Ensure clear communication, Analyze and solve business problems, Identify, prioritize and communicate key areas, Anticipating bottlenecks, Bachelor's Degree in Engineering, Computer Science, Finance, Economics, or other Analytical Field
Nice to Have
MBA or Master's degree, 7+ years developing program strategies, Experience working cross functionally with tech and non-tech teams
What You'll Do.
Document and track progress
Root cause opportunities
Partner with product team
Support process improvements
Write business documents
Global reporting of metrics
Ensure clear communication
Coordinate mitigation mechanisms
Analyze business problems
Solve business problems
Understand broader context
Identify service improvement areas
Prioritize service improvement areas
Communicate service improvement areas
Identify business improvement areas
Prioritize business improvement areas
Communicate business improvement areas
Anticipate bottlenecks
Provide escalation management
Balance business needs
How You'll Work.
Team & Collaboration
Cross functional programs; Global partner teams; Global stakeholders; Cross-functional teams; Remotely located teams; Internal and external teams
Communication Scope
Effective communicator
Process & Methodology
Program management, Project management
Full Job Description
Do you want to join an innovative team who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join Defect Prevention and Reconciliation (DP&R) organization. The Defect Prevention and Reconciliation (DP&R) organization aims to build innovative technology products that identify, resolve, and prevent defects from entering Amazon’s fulfillment supply chain. We eliminate operational waste and reduce cost, accelerating our fulfillment processes and improving customer experience. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, returns). If you have an entrepreneurial spirit, know how to deliver, love to work with data, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. We are looking to hire an experienced leader to join as Senior Program Manager in DP&R team. You will be a natural self-starter who is comfortable supporting large, complex cross functional programs and will have a true hands-on approach, program management and analytical skills, and be an effective communicator. This role is focused on conceptualizing and leading the strategic and operational programmatic initiatives driven by data analysis. As a Senior Program Manager, you will own the establishment of new processes and drive alignment across a global set of partner teams to improve defect prevention space. You are responsible for defining and delivering important programs with broad cross-organizational, cross-regional, or significant business impact. Your work focuses on efforts that solve significantly complex or endemic problems
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