Capco
Banking & Payments
SeniorProgramManager,CIAM
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Program Manager, CIAM at Capco. Skills: CIAM program management, Banking & Payments expertise, Transformation leadership. Lead the delivery of enterprise-scale CIAM programs within banking and payments environments. Define and execute product roadmaps and target operating models aligned to strategic business objectives”
What You'll Achieve.
deliver scalable customer identity solutions that support digital transformation objectives
Industry & Context.
What They're Looking For.
Must Have
10-12+ years of experience in program management, consulting, or transformation delivery roles, Proven experience delivering CIAM-related programs, products, or transformation initiatives, understanding of banking operations, digital transformation, and payments ecosystems, Experience developing product strategies, operating models, and implementation roadmaps, Excellent stakeholder management, communication, and leadership skills across complex organizations
Nice to Have
Experience working within large financial institutions or Tier 1 banks, Familiarity with identity platforms, authentication frameworks, or digital security programs, Experience managing enterprise transformation programs in agile or hybrid delivery environments, Consulting experience within financial services or banking transformation engagements, Exposure to regulatory, risk, or compliance considerations within banking
What You'll Do.
Lead the delivery of enterprise-scale CIAM programs within banking and payments environments
Define and execute product roadmaps and target operating models aligned to strategic business objectives
Conduct capability assessments and identify opportunities to improve customer identity and access management maturity
Manage cross-functional program delivery across business
and technology stakeholders
Provide strategic consulting support to clients navigating large-scale transformation initiatives
How You'll Work.
Team & Collaboration
partner with senior stakeholders; work closely with product, technology, and business teams; Manage cross-functional program delivery across business, product, and technology stakeholders
Communication Scope
communication skills
Process & Methodology
program management, transformation delivery, program execution, enterprise transformation programs, agile delivery environments, hybrid delivery environments
Full Job Description
Lead complex transformation programs shaping the future of identity, access, and digital banking capabilities. The Role Capco is looking for a Senior Program Manager with deep expertise in Banking & Payments to lead strategic transformation initiatives focused on Customer Identity and Access Management (CIAM). This role will partner with senior stakeholders to define operating models, deliver product roadmaps, and drive enterprise-wide program execution across complex banking environments. You’ll work closely with product, technology, and business teams to assess capabilities, align strategic priorities, and deliver scalable customer identity solutions that support digital transformation objectives. What You’ll Do Lead the delivery of enterprise-scale CIAM programs within banking and payments environments Define and execute product roadmaps and target operating models aligned to strategic business objectives Conduct capability assessments and identify opportunities to improve customer identity and access management maturity Manage cross-functional program delivery across business, product, and technology stakeholders Provide strategic consulting support to clients navigating large-scale transformation initiatives What We’re Looking For 10-12+ years of experience in program management, consulting, or transformation delivery roles Proven experience delivering CIAM-related programs, products, or transformation initiatives Strong understanding of banking operations, digital transformation, and payments ecosystems Experience developing product strategies, operating models, and implementation roadmaps Excellent stakeholder management, communication, and leadership skills across complex organizations Bonus Points For Experience working within large financial institutions or Tier 1 banks Familiarity with identity platforms, authentication frameworks, or digital security programs Experience managing enterprise transformation programs in agile or hybrid delivery environments
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