SeniorProgramManager,ChangeManagement,IntelligentTalentAcquisition

Do you believe that organizational change should be measured by outcomes, not announcements? Do you get frustrated when leadership aligns on a direction and nothing changes at the team level? Do you have the instinct to detect what's not working before it becomes a crisis — and the discipline to make the fix stick? If so, keep reading. Intelligent Talent Acquisition (ITA) is building a change management capability that doesn't exist yet at Amazon. As a Change Management Domain Lead, you'll be embedded within a specific area of ITA — not as an observer, but as a trusted partner who builds relationships with the teams you support, translates leadership decisions into team-level action, and feeds honest signals back up. You are the reason change lands, not just launches. You'll operate within a closed-loop change management system: detecting signals (through data and perception), validating changes where appropriate, implementing with clear ownership and persona-specific communication, and closing feedback loops visibly. You won't work in isolation — you'll be one of four domain leads managed by a Senior Manager who sets methodology standards and deploys the team fluidly based on organizational priority. Your domain may shift as ITA evolves. Your methodology won't. This role is for someone who earns trust by showing up consistently, listens before prescribing, and measures success by whether the original problem got better — not whether people followed the new process. Key job responsibilities Signal Detection & Domain Intelligence: - Build deep relationships within your assigned domain — understand how teams actually work, not just how they're supposed to work - Surface signals through data and perception: what's working, what's breaking, what people are saying and what they're not - Distinguish between noise and signal — not every complaint is a change candidate; not every metric dip is a crisis - Report signal patterns to the CM Lead with clear recommendations on wh