Amazon.com Services LLC

Human Resources, Program Management, pxt

SeniorProgramManager,ChangeManagement,IntelligentTalentAcquisition

$115–160k Arlington, Virginia, United States FULL TIME
The Brief

“Senior Program Manager, Change Management, Intelligent Talent Acquisition at Amazon.com Services LLC. Skills: Change management, Program delivery, Stakeholder management. Build deep relationships within domain. Understand how teams actually work”

What You'll Achieve.

Measure success by problem resolution; Track adoption vs outcomes

Industry & Context.

Human Resources, Program Management, pxt
Problems you'll solve

Root cause analysis; Data-driven decisions

What They're Looking For.

Must Have

5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, Experience working cross-functionally, Experience communicating to senior leadership, Bachelor's degree or 5+ years experience

Nice to Have

Experience implementing change management, Experience using data and metrics, Change management certification, Experience working embedded with product teams, Experience in talent acquisition, Experience working with distributed teams

What You'll Do.

Build deep relationships within domain

Understand how teams actually work

Surface signals through data and perception

Distinguish between noise and signal

Report signal patterns with recommendations

Design validation approaches with teams

Define success criteria before test

Measure whether original problem resolving

Translate every change by persona

Ensure every change has owner

Ensure every change has accountability

Close every feedback loop visibly

Track adoption vs outcomes

Flag when compliance is performative

Capture lessons from every change cycle

Feed lessons back into system

Build trust by making feedback matter

How You'll Work.

Team & Collaboration

Partner with BizOps colleagues; Work with CM Lead; Work with Domain Leads

Communication Scope

Presenting to leadership; Persona-specific communication

Process & Methodology

Program management, End to end delivery

Free ATS check

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