Amazon.com Services LLC
Human Resources, Program Management, pxt
SeniorProgramManager,ChangeManagement,IntelligentTalentAcquisition
“Senior Program Manager, Change Management, Intelligent Talent Acquisition at Amazon.com Services LLC. Skills: Change management, Program delivery, Stakeholder management. Build deep relationships within domain. Understand how teams actually work”
What You'll Achieve.
Measure success by problem resolution; Track adoption vs outcomes
Industry & Context.
Root cause analysis; Data-driven decisions
What They're Looking For.
Must Have
5+ years program management experience, Experience using data and metrics, Experience owning program strategy, Experience end to end delivery, Experience communicating results to senior leadership, Experience working cross-functionally, Experience communicating to senior leadership, Bachelor's degree or 5+ years experience
Nice to Have
Experience implementing change management, Experience using data and metrics, Change management certification, Experience working embedded with product teams, Experience in talent acquisition, Experience working with distributed teams
What You'll Do.
Build deep relationships within domain
Understand how teams actually work
Surface signals through data and perception
Distinguish between noise and signal
Report signal patterns with recommendations
Design validation approaches with teams
Define success criteria before test
Measure whether original problem resolving
Translate every change by persona
Ensure every change has owner
Ensure every change has accountability
Close every feedback loop visibly
Track adoption vs outcomes
Flag when compliance is performative
Capture lessons from every change cycle
Feed lessons back into system
Build trust by making feedback matter
How You'll Work.
Team & Collaboration
Partner with BizOps colleagues; Work with CM Lead; Work with Domain Leads
Communication Scope
Presenting to leadership; Persona-specific communication
Process & Methodology
Program management, End to end delivery
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