SeniorProgramManager,CatalogueExcellence,AmazonFreshAPAC

Ever wondered what it takes to make millions of grocery products perfectly discoverable, instantly trustworthy, and irresistibly clickable for customers? That's exactly what this role is about. Amazon Fresh APAC is looking for a bold, data-obsessed Program Manager to own Catalogue Excellence — the engine that powers how customers find, evaluate, and buy grocery products across Japan. You'll be at the epicenter of one of our top 3 growth bets: making Amazon a regular grocery shopping destination for customers. And here's the thing — none of that happens without catalogue quality as purchasing perishable groceries without physical inspection is also a big bet for customer. In this role, you won't just manage processes for better catalogue goals— you'll hunt down invisible defects that silently erode customer trust and business performance, break down silos between Core Retail and Fresh to solve shared catalogue problems that no single team can fix alone, and partner with innovative data science teams building AI-powered detection systems that are redefining how Amazon thinks about product quality at scale. If you love turning messy, cross-functional challenges into elegant, measurable programs — and you get a thrill from knowing that your work directly impacts what millions of customers see, click, and buy — this is your role. This role needs to be based in Tokyo (HND10). Key job responsibilities 1. Catalogue Excellence & CX Impact • Own end-to-end catalogue quality standards for Grocery selection — you are the guardian of every product title, image, attribute, and description that shapes the customer's first impression and drives conversion across channels (SSD-G, QC, and Fresh) • Define and monitor catalogue health KPIs (CDQ, GCR, and other as needed) and build quality gates across the entire selection funnel — from pre-onboarding through ASIN activation • Hunt down and eliminate catalogue defects that create real customer pain: ASINs that appear in search but can't