Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, transportation and logistics
SeniorProgramManager,AmazonAirPMO,AIRSupplyChainandAnalytics
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“Senior Program Manager, Amazon Air PMO, AIR Supply Chain and Analytics at Amazon.com Services LLC. Skills: Program management, Process management, Operational excellence. Own and execute strategic projects. Own and execute ambiguous projects”
What You'll Achieve.
Deliver results; Enable AIR to scale business; Drive innovation; Accelerate sustainability; Enable efficient operating rhythm; Improve customer outcomes; Decrease end-to-end supply chain cost; Transition project to normal operations
Industry & Context.
Complex problem solving; Root cause analysis
15% travel per year
What They're Looking For.
Must Have
Bachelor's degree, 5+ years program management experience, 5+ years project management experience, Experience using data and metrics, Experience driving improvements, Experience owning program strategy, Experience owning end to end delivery, Experience communicating results to senior leadership, Experience implementing repeatable processes, Experience driving automation, Experience driving standardization, Experience in complex problem solving, Experience working in a tight schedule environment, Experience working cross functionally with tech teams, Experience working cross functionally with non-tech teams
Nice to Have
Master's degree, 5+ years driving process improvements, Knowledge of Excel intermediate level, PMP certificate
What You'll Do.
Own and execute strategic projects
Own and execute ambiguous projects
Own and execute cross-functional projects
Enable implementation of PMO best practices
Create large projects
Track project timelines
Develop mechanisms for communicating status
Develop mechanisms for communicating risks
Develop mechanisms for communicating business challenges
Implement PMO processes
Manage executive business reviews
Coordinate cross-team
Manage executive presentations
Operate comfortably in ambiguity
Develop solutions independently
Execute solutions independently
Move between strategic work
Move between tactical work
Build structure where none exists
Manage cross-functional teams
Plan complex projects
Organize complex projects
Execute complex projects
Partner with stakeholders
Lead new business initiatives
Support new business initiatives
Influence new business initiatives
Build partnerships with leaders
Identify impact of new initiatives
Innovate to improve project scope
Innovate to improve project execution
Improve customer outcomes
Decrease supply chain cost
Escalate project risks
Navigate through ambiguity
Manage multiple project assignments
Coordinate multiple project assignments
Accept ownership of processes
Accept accountability of processes
Deliver on commitments
Track end-to-end project status
Incorporate new metrics
Transition project to operations
Own planning of complex projects
Own organization of complex projects
Own execution of complex projects
Develop PMO processes
Own business narrative reports
How You'll Work.
Team & Collaboration
Cross-functional teams; Multiple organizations; Key functional stakeholders; Operational leaders; Tech and non-tech teams; Executive leaders; Multiple stakeholder groups
Communication Scope
Verbal communication; Written communication; Executive presentations
Process & Methodology
Program management, Project management, PMO processes, Roadmap development
Full Job Description
Amazon Air (AIR) is looking for a Senior Program Manager (Sr. PM) with excellent communication skills (verbal and written) and a record of delivering results who will own and execute strategic, ambiguous, and cross-functional projects across the Global Strategic Programs and Initiatives (GSPI) organization. The team is comprised of leaders who are passionate about building the roadmap to enable AIR to scale the business, drive innovation, and accelerate sustainability through operational excellence, standardization, exploratory projects, and strategic program creation/management. The Sr. PM will enable implementation of Program Management Office (PMO) best practices, scope and create large projects, track project timelines, and develop mechanisms for communicating to senior management on status, risks, and business challenges. The Sr. PM will own implementing and governing a common set of PMO processes and supporting tools for managing the AIR portfolio of high visibility programs to enable efficient operating rhythm for the AIR organization, including: managing executive business reviews, cross-team coordination, and executive presentation. This role requires strong program management fundamentals, but differs from traditional PM roles. It is essential for this Sr. PM to operate comfortably in ambiguity, be able to develop solutions and execute on them independently, and seamlessly move between strategic and tactical work. We are looking for a self-starter who can build structure where none exists; communicate effectively (written and verbal); and build strong relationships to Earn Trust across executive leaders and multiple stakeholder groups. If you seek this fast-paced Day One environment, come work on the AIR team! Key job responsibilities - Manage cross-functional teams, and plan/organize/execute complex projects/programs across multiple organizations (Operations, Tech, Finance, Third Party Vendors, etc.) to enable the launch of new products and processes. - P
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