Ripple

SeniorProgramandOperationsSpecialist

$116–135k San Francisco, California, United States
The Brief

“Senior Program and Operations Specialist at Ripple. Skills: Program operations, Cross-functional coordination, Vendor/stakeholder management, Operational metrics. Run end-to-end operations of ecosystem growth programs. Serve as external representative of Ripple’s ecosystem programs”

What You'll Achieve.

Scaling high-caliber program and operational processes; Growing XRP Ledger (XRPL) blockchain adoption; Ensuring programs run smoothly, consistently, and at scale; Driving efficient deal flow and award processes; Achieve program goals; Growth and metrics fluency; Partner performance benchmarking

Industry & Context.

Problems you'll solve

Continuously identify bottlenecks

What They're Looking For.

Must Have

5+ years of experience in operating global or multi-region accelerator programs, grants programs, or founder support initiatives, for venture capital, FinTech, corporations, foundations, or startup ecosystems, Finance or fintech background, with working knowledge of financial products, capital markets, payments infrastructure, or fintech ecosystems, Direct experience in the crypto, blockchain, or Web3 industry, Experience in external, founder-facing, or partner-facing roles, operational background with owning complex, multi-stakeholder workflows, Familiarity with capital deployment mechanics for grants, vendor, and partner payments, Acuity in budgeting, expenditure tracking, and financial reporting, Proven track record to work collaboratively and cross-functionally to achieve program goals, Data-savvy and proficiency in data management/data entry processes and standard methodologies, growth and metrics fluency, including funnel targets, retention analysis, and partner performance benchmarking, Exceptional organizational and communication skills, Experience in developing presentation decks on program outcomes and impact, Close attention to detail with a bias toward action and execution, Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability

Nice to Have

AI fluency is a meaningful differentiator in this role

What You'll Do.

Run end-to-end operations of ecosystem growth programs

Serve as external representative of Ripple’s ecosystem programs

Engage directly with founders

Drive global program growth through consistent execution

Ensure seamless program delivery and governance

Monitor budgets and process payments

Ensure fiscal accountability

Maintain CRMs and dashboards

Track program metrics

Develop decks to showcase program outcomes

Coordinate strategy and execution for promoting programs

Continuously identify bottlenecks

Implement process improvements

How You'll Work.

Team & Collaboration

Partnering cross-functionally with Finance, Legal, Compliance, and Marketing; Work collaboratively and cross-functionally to achieve program goals

Communication Scope

Exceptional communication skills; Timely communication

Process & Methodology

Project management tools

Free ATS check

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