BigID
data security, compliance, privacy, and AI data management
SeniorProfessionalServicesEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Professional Services Engineer at BigID. Skills: troubleshooting Kubernetes clusters, cloud architectures, product implementation, hands-on technical activities, operational parameters and troubleshooting, problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, solution deployment, Docker and Kubernetes deployments, Linux operating systems, Databases, cloud offerings, REST API, Programming, scripting.”
What You'll Achieve.
reduce risk; drive business innovation; achieve compliance; build customer trust; make better decisions; get more value from their data; successful setup, integration, deployment and adoption of BigID's platform; bringing ongoing, incremental value to our customers through unlocking BigID related use cases; ensure the success of the customer; meet clients’ specific requirements and business objectives; ensure smooth rollout of BigID solutions; successful integration within customers’ environments
Industry & Context.
troubleshooting Kubernetes clusters and cloud architectures; identify the root cause of any deployment issues; resolve deployment issues; problem identification; suggest solutions
located mainly in Europe and the Middle East, Equity participation, Other compulsory benefits based on the country of residence, E-Verify Participant
What They're Looking For.
Must Have
Senior level experience in information technology, at least 3 years in a customer-facing role, product implementation and hands-on technical activities within enterprise corporate environments, Clear and concise communication with the ability to explain complex technical concepts to a non technical audience, operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development, Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment, A proactive approach in understanding internal and customers business challenges with the ability to suggest solutions, Professional experience in Docker and Kubernetes deployments and Linux operating systems, Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2, Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform, Experience with REST API, Programming or scripting skills with bash, Java or Python, Must be able to exercise independent judgment with little or no oversight
Nice to Have
preferably involved in product implementation and hands-on technical activities within enterprise corporate environments, experience in working with customers across Europe and Middle East region, Kubernetes a plus
What You'll Do.
troubleshooting Kubernetes clusters and cloud architectures
determining technical requirements for specific business objectives
planning implementation engagements
deploying solution components
participating in product configuration efforts
ensuring smooth rollout of BigID solutions
successful integration within customers’ environments
delivering training for respective technologies
documenting product issues
documenting enhancement requests raised in the field
documenting possible implementation flow improvements
How You'll Work.
Team & Collaboration
Work closely with client stakeholders; Engage with multi-discipline internal and client teams; Work closely with our Engineering and Product Management teams
Communication Scope
Clear and concise communication; ability to explain complex technical concepts to a non technical audience
Process & Methodology
Plan implementation engagements
Full Job Description
Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) DUNS 100 Best Tech Companies to Work for Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards 2024 Inc. 5000 list for the 4th consecutive year! Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Who we seek: Equal parts hands-on engineer and strategic diplomat, you will spend your day troubleshooting Kubernetes clusters and cloud architectures one hour and acting as the authoritative technical voice for global enterprise stakeholders the next. BigID is growing quickly, and we are expanding our Services team and seeking a Senior Senior Professional Services Engineer to work with our customers located mainly in Europe and the Middle East. The services team plays an important role in the successful setup, integration, deployment and adoption of BigID's platform, for our custo
Applying for this Senior Professional Services Engineer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about BigID?
Real rants from real employees. Read before you apply.