Veeam Software
Data and AI Trust
SeniorProductionEngineer
“Senior Production Engineer at Veeam Software. Skills: Production engineering, Reliable, scalable systems support, Automation, Reliability, Observability, Incident management. Support reliable, scalable systems for Veeam's Data Cloud platform. Own production efficiency, automation and documentation projects”
What You'll Achieve.
Ensure our services are production-ready, performant, and fault-tolerant; Rapidly incorporate user feedback into improvements; Minimize noise and ensure actionable, well-documented runbooks; Use error budgets to guide operational and product decisions
Industry & Context.
Problem solving; Incident analysis
On-call response
What They're Looking For.
Must Have
Experience with Python, Familiarity with React, Knowledge of PostgreSQL
Nice to Have
Kubernetes a plus
What You'll Do.
scalable systems for Veeam's Data Cloud platform
Own production efficiency
automation and documentation projects
Contribute to reliability and observability improvements
Own or participate in the full incident lifecycle
Own complex and escalated production issues from support
and drive long-term fixes
Proactively identify and address risks
Lead production efficiency initiatives
Develop and maintain processes
run-books and knowledge base integrity
build and maintain production monitoring systems
Continuously improve alerting
Define and maintain SLIs/SLOs for key services
Turn manual processes into automation
Own and drive post-mortem review process and actions arising from incident analysis
How You'll Work.
Team & Collaboration
Work as part of a team of skilled engineers; Collaborate with support and development as a bridge and driving force for change; Collaborate with support organization as an escalation point and feed back knowledge
Communication Scope
Communicate with product managers and security professionals
Process & Methodology
Drive long-term fixes, Lead production efficiency initiatives, Drive improvements across support and development teams, Own and drive post-mortem review process and actions
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