SeniorProductionEngineer

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role As a Senior Production Engineer, you will play a leading role in designing and operating reliable, scalable systems for Veeam's Data Cloud platform. You will own high‑impact production efficiency, automation, and documentation initiatives, drive reliability and observability improvements, and own or participate in the full incident lifecycle — from on‑call response, through mitigation, to leading post‑incident reviews and driving improvements across support and development teams. You will work as part of a team of skilled engineers, collaborating with support and development as a senior bridge and driving force for change. You will communicate with product managers and security professionals to ensure our services are production‑ready, performant, and fault‑tolerant, and that we rapidly incorporate user feedback into improvements. What You Will Do Production Own the reliability, performance, and operability of complex, business‑critical production services and workflows. Own complex and escalated production issues from support, and drive long‑term fixes in collaboration with engineering, including code, configuration, and architecture changes. Proactively identify and address systemic risks that are identified during the problem‑solving process, and convert them into long‑term engineering improvements. Lead produc