Emburse
travel and expense solutions
SeniorProductProgramsManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Product Programs Manager at Emburse. Skills: Program Management, Product Adoption, Partner Enablement, Cross-functional Leadership. Lead strategy, development, execution, optimization of product-led partnership programs. Drive cross-functional initiatives spanning Product, Partnerships, Marketing, Customer Success, Sales, Enablement, Operations”
What You'll Achieve.
Accelerate customer adoption, engagement, and business growth; Improve product utilization, customer education, partner enablement, go-to-market effectiveness; Deliver high-impact initiatives; Drive measurable outcomes through collaboration and innovation; Growth in strategic product-led partner engagement and enablement effectiveness; Increased product adoption and utilization across partner-driven customer segments; Successful launch and execution of co-branded or white-labeled initiatives; Customer education program participation and engagement; Improvement in customer lifecycle outcomes, including activation, retention, and expansion; Achievement of quarterly and annual program OKRs; Stakeholder satisfaction and cross-functional execution effectiveness
Industry & Context.
Strategic thinking and problem-solving abilities; Simplify complex problems into scalable solutions
What They're Looking For.
Must Have
Bachelor's degree required, 6+ years of experience in Program Management, Product Operations, Customer Marketing, Digital Programs, Partnerships, or related SaaS roles, Experience working within B2B SaaS, fintech, payments, or technology organizations, Proven success leading complex cross-functional initiatives and scalable customer engagement programs, strategic thinking and problem-solving abilities, Demonstrated ability to independently lead initiatives from concept through execution, Exceptional cross-functional collaboration and stakeholder management skills, verbal and written communication skills with executive-level presentation capabilities, Ability to simplify complex technical or business concepts into scalable programs and messaging, Experience with customer engagement methodologies including digital customer success and lifecycle marketing, analytical and reporting skills with experience leveraging data to drive decisions, Experience managing multiple priorities in a fast-paced environment, Technical acumen and ability to partner effectively with Product and Engineering teams, organizational, project management, and operational execution capabilities, Adaptability, curiosity, and continuous improvement mindset
Nice to Have
Experience supporting product adoption, customer education, digital engagement, or partner enablement programs preferred, Knowledge of travel, expense, payments, or financial technology industries is a plus
What You'll Do.
optimization of product-led partnership programs
Drive cross-functional initiatives spanning Product
Build and operationalize frameworks
best practices for program scalability
Define and track product-led program OKRs
Manage engagement with strategic partners and internal GTM teams
Collaborate to distill complex product capabilities into clear messaging
Serve as liaison between Product
external stakeholders
Attend partner events
Develop and deliver customer engagement and education programs
Partner with Product and Customer Success teams to improve customer journeys and product utilization
Support programs increasing virtual card adoption
premium feature utilization
self-service outcomes
How You'll Work.
Team & Collaboration
Drive cross-functional initiatives across Product, Partnerships, Marketing, Customer Success, Sales, Enablement, and Operations; Partner effectively with Product and Engineering teams; Exceptional cross-functional collaboration and stakeholder management skills
Communication Scope
Verbal and written communication skills; Executive-level presentation capabilities; Ability to simplify complex technical or business concepts into scalable programs and messaging
Process & Methodology
Program Management, Operational execution capabilities, Ability to independently lead initiatives from concept through execution
Full Job Description
## Description Who We Are: At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. The Senior Product Programs Manager plays a critical role in driving strategic product and partner initiatives that accelerate customer adoption, engagement, and business growth across Emburse’s platform and product-led partner ecosystem. This role is responsible for designing, scaling, and executing cross-functional programs that improve product utilization, customer education, partner enablement, and go-to-market effectiveness. The ideal candidate brings a blend of strategic thinking, operational rigor, customer-centricity, and technical acumen to deliver high-impact initiatives across Product, Marketing, Customer Success, Sales, Partnerships, and external stakeholders. This individual thrives in ambiguity, simplifies complex problems into scalable solutions, influences without authority, and operates effectively across executive and operational levels. Success in this role requires strong program management capabilities, excellent communication skills, and the ability to drive measurable outcomes through collaboration and innovation. Essential Functions Strategic Program Leadership Lead the strategy, development, execution, and optimization of scalable product-led partnership programs. These could include referral, co-branded, or white-labeled deployment models. Drive cross-functional initiatives spanning Product, Partnerships, Marketing, Customer Success, Sales, Enablement, and Operations Build and operationalize frameworks, processes, and best practices that improve product-led program scalability, adoption, and execution efficiency Define and track product-led program OKRs, KPIs, and
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