Pliant
SaaS
SeniorProductOperationsManager(AIWorkflows)
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Product Operations Manager (AI Workflows) at Pliant. Skills: Product Operations, AI Workflows, Product OS. Own Product Operating System. Evolve Product Operating System”
Industry & Context.
Systems thinker
What They're Looking For.
Must Have
3–5+ years Product Operations, 3–5+ years Product Management, 3–5+ years Strategy & Operations, 3–5+ years Technical Program Management, Hands-on AI power-user, Day-to-day fluency AI tools, Systems thinker, Product instincts, Comfort operating in ambiguity, Building from blank page, Crisp written communicator, Fluent in Berlin preferred
Nice to Have
Time in fast-growing B2B SaaS, Time in platform business, Build with AI tools, Prompting AI tools, AI evals, Low-code/no-code workflows, Light scripting, API integrations, Curious about Pliant's context, Remote possible within EU
What You'll Do.
Own Product Operating System
Evolve Product Operating System
Design AI-powered workflows
Ship AI-powered workflows
Build Product analytics foundation
Maintain dashboarding infrastructure
Evaluate Product tool stack
Rationalise Product tool stack
Capture institutional knowledge
Raise bar for Product work
Stay close to adjacent functions
Shape Product Operations
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Partner with Heads of Product; Interface with Engineering; Interface with Design; Interface with Commercial; Interface with Support
Communication Scope
Written communicator
Process & Methodology
Roadmaps, PRDs, OKRs, Release management, Retros, KPIs
Full Job Description
ABOUT US Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scales with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate this data into their finance stack. Pliant is growing quickly. With our expansion into 25+ international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our team of 300+ Plianteers comes from 30+ nationalities and works remotely or in a hybrid setup from our HQ in the heart of Berlin. And we’re looking for more talented and committed people to join us on our journey! ABOUT THE ROLE As Senior Product Operations Manager (AI Workflows) at Pliant, you’ll own and professionalise the operating system that powers Product across our entire tech org — and reshape it from the ground up with AI. Roadmaps, PRDs, OKRs, feature-request triage, release management, KPI dashboards: today these processes are spread across Notion, Jira, and Slack, each maintained on the side by someone with a different day job. Your mission is to turn them into one coherent, AI-powered delivery machine — while keeping processes lean and avoiding bureaucracy. This is a founding role, reporting directly to the CPO. You’ll partner closely with the Heads of Product across our tech groups and interface with Engineering, Design, Commercial, and Support wherever the Product OS touches their work. We’re hiring this role now because AI has changed the equation: PRD generation, feature-request triage, release notes, and many of the other day-to-day Product workflows can now be AI-powered — and chained together they materially change how PMs spend their week. You’ll build that future at Pliant. WHAT YOU’LL DO - Own and continuously evolve Pliant’s Product Operating System — roadmaps, PRDs, OKRs, feature-request triage, r
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