7shifts

restaurant-tech

SeniorProductManager(Training)

CA$124–160k Remote Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Product Manager (Training) at 7shifts. Skills: Product ownership, AI integration in product, Full product lifecycle management, Strategic roadmap development, Cross-functional collaboration, Data-driven decision making, Customer-centric product development. Setting the vision and roadmap for the Employee Training product. Making AI capabilities a core part of the product”

What You'll Achieve.

Operators actually adopt this product; Employees complete their training; This becomes a durable business; Ship intelligent course creation, personalization, and manager insights that save operators real time; Squad moves faster without sacrificing quality; Validate ideas with your designer before they become engineering work; Drive the next iteration based on learnings; Ensure what gets built is technically sound, well-positioned, and actually adopted on the restaurant floor; Deliver impact with limited ramp-up; Grow from building core skills to accomplished performance to role mastery

Industry & Context.

restaurant tech
Problems you'll solve

Turning ambiguous problems into clear, prioritized work; Defining success metrics upfront; Tracking outcomes post-launch; Using what you learn to drive the next iteration; Turning customer interviews, competitive research, and messy real-world problems into simple, scalable solutions

What They're Looking For.

Must Have

B2B SaaS experience, Experience taking a product or feature from zero to initial customers and improving it post-launch, Experience owning a roadmap end-to-end, Experience defining success metrics before building, Experience turning customer interviews, competitive research, and real-world problems into simple, scalable solutions, Experience using AI tools daily in your own work, Experience shipping features that required hard tradeoffs

Nice to Have

Experience building or scaling learning, training, or LMS products, Background in edtech or workforce enablement, Familiarity with product-led growth motions, Previous experience in restaurant-tech, hospitality, or another high-turnover, shift-based industry

What You'll Do.

Setting the vision and roadmap for the Employee Training product

Making AI capabilities a core part of the product

Using AI to accelerate the team's discovery and delivery cycles

Turning ambiguous problems into clear

Connecting the dots across Engineering

How You'll Work.

Team & Collaboration

Working closely with Engineering, Design, Product Marketing, and Data; Partnering with Engineering and Design to ship intelligent features; Building repeatable, AI-led workflows for the squad; Bringing stakeholders along without needing direct authority; Making prioritization calls that connect day-to-day work to business goals; Making hard tradeoff calls and bringing engineering and design along

Process & Methodology

Defining success metrics upfront, Tracking outcomes post-launch, Defining what success looks like before building, Setting metrics, Validating hypotheses, Using analytics to decide what to do next

Full Job Description

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. As the Senior Product Manager for Employee Training, you'll own — genuinely own — one of 7shifts' newest and most strategically important product pillars: bringing structured, engaging training directly into the app that restaurant teams already use every day. This isn't a role where "ownership" means running standups and writing tickets. It means you feel the weight of whether operators actually adopt this product, whether employees complete their training, and whether this becomes a durable business, not just a shipped feature. This is also a role for a PM who thinks natively in AI, not as a power user who prompts their way through tasks, but as someone who understands how AI changes what's possible at the product level. You'll use AI to compress your own discovery cycles, build workflows that multiply the squad's capacity, and make intelligent, AI-powered features the backbone of the product itself. You'll help restaurant operators replace binders, spreadsheets, and disjointed point solutions with a single place where employees can prepare for their shifts and managers can build, assign, and track training content with confidence. This role spans the full product lifecycle, from AI-assisted course creation and employee engagement to completion tracking and manager reporting. You'll balance the needs of time-pressed operators, hourly employees on mobile devices, and the business goals of growing a new product area from early adoption to scale. Reporting to the SVP, Product, you'll work closely with Engineering, Design, Product Marketi

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