7shifts
SaaS
SeniorProductManager(Training)
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Product Manager (Training) at 7shifts. Skills: Product Management, AI, B2B SaaS, Employee Training. Set the vision and roadmap for the Employee Training product. Make AI capabilities a core part of the product”
What You'll Achieve.
Operators actually adopt this product; Employees complete their training; This becomes a durable business; Compress your own discovery cycles; Build workflows that multiply the squad's capacity; Make intelligent, AI-powered features the backbone of the product; Replace binders, spreadsheets, and disjointed point solutions with a single place; Save operators real time; Accelerate the team's discovery and delivery cycles; Move work from discovery through delivery; Be responsible for what happens after it ships; Keep the team focused on what matters most; Ship intelligent course creation, personalization, and manager insights; Move faster without sacrificing quality; Validate ideas with your designer before they become engineering work; Define success metrics upfront; Track outcomes post-launch; Use what you learn to drive the next iteration; Ensure what gets built is technically sound, well-positioned, and actually adopted on the restaurant floor; Keep improving it post-launch; Connect day-to-day work to business goals; Drive the next iteration
Industry & Context.
Turn ambiguous problems into clear, prioritized work; Define what success looks like before you build; Use analytics to decide what to do next; Turn customer interviews, competitive research, and messy real-world problems into simple, scalable solutions
What They're Looking For.
Must Have
Experience with B2B SaaS, Taken a product or feature from zero to initial customers and kept improving it post-launch, Owned a roadmap end-to-end, Define what success looks like before you build, setting metrics, validating hypotheses, and using analytics to decide what to do next, Turn customer interviews, competitive research, and messy real-world problems into simple, scalable solutions, Use AI tools daily in your own work to write faster, synthesize information, and reduce time-to-decision, Shipped features that required hard tradeoffs, balancing technical constraints, user needs, and business goals
Nice to Have
Experience building or scaling learning, training, or LMS products, Background in edtech or workforce enablement, Familiarity with product-led growth motions, Previous experience in restaurant-tech, hospitality, or another high-turnover, shift-based industry
What You'll Do.
Set the vision and roadmap for the Employee Training product
Make AI capabilities a core part of the product
Use AI to accelerate the team's discovery and delivery cycles
Turn ambiguous problems into clear
Connect the dots across Engineering
How You'll Work.
Team & Collaboration
Work closely with Engineering, Design, Product Marketing, and Data; Partner with Engineering and Design to ship intelligent features; Build repeatable, AI-led workflows for research synthesis, customer interview analysis, PRD writing, and competitive monitoring; Bring stakeholders along without needing direct authority; Make hard tradeoff calls and bring engineering and design with you
Process & Methodology
Own a roadmap end-to-end, Define what success looks like before you build, Set metrics, Validate hypotheses, Use analytics to decide what to do next, Turn ambiguous problems into clear, prioritized work
Full Job Description
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. As the Senior Product Manager for Employee Training, you'll own — genuinely own — one of 7shifts' newest and most strategically important product pillars: bringing structured, engaging training directly into the app that restaurant teams already use every day. This isn't a role where "ownership" means running standups and writing tickets. It means you feel the weight of whether operators actually adopt this product, whether employees complete their training, and whether this becomes a durable business, not just a shipped feature. This is also a role for a PM who thinks natively in AI, not as a power user who prompts their way through tasks, but as someone who understands how AI changes what's possible at the product level. You'll use AI to compress your own discovery cycles, build workflows that multiply the squad's capacity, and make intelligent, AI-powered features the backbone of the product itself. You'll help restaurant operators replace binders, spreadsheets, and disjointed point solutions with a single place where employees can prepare for their shifts and managers can build, assign, and track training content with confidence. This role spans the full product lifecycle, from AI-assisted course creation and employee engagement to completion tracking and manager reporting. You'll balance the needs of time-pressed operators, hourly employees on mobile devices, and the business goals of growing a new product area from early adoption to scale. Reporting to the SVP, Product, you'll work closely with Engineering, Design, Product Marketi
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