Amazon.com Services LLC
Technology
SeniorProductManager-Tech,AppliedIntelligence
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“Senior Product Manager - Tech, Applied Intelligence at Amazon.com Services LLC. Skills: Product management, Security solutions, Customer experience. Build and contribute to roadmap. Identify customer needs”
What You'll Achieve.
Achieve vision
Industry & Context.
Problem-solving; Root cause analysis
What They're Looking For.
Must Have
5+ years experience, Experience with feature delivery, Experience contributing to engineering discussions, Experience managing technical products, Experience advocating for customers
Nice to Have
Experience in using analytical tools, Experience in building and driving adoption of new tools
What You'll Do.
Build and contribute to roadmap
Identify customer needs
Identify technology trends
Identify industry trends
Identify related services
Understand complex technologies
Understand customer use cases
Produce meaningful insights
Lead large and complex studies
Design proof of concept experiments
Evaluate end-to-end customer experience
Own the full study lifecycle
Present insights and recommendations
Collaborate with internal technical stakeholders
Work cross-functionally with peers
Support best practices
Support shared opportunities
Stay connected to customer trends
Stay connected to customer needs
Stay connected to customer pain points
Collaborate with customer researchers
Deliver customer insights
Identify customer experience improvements
Contribute to studies
Evaluate customer experience
Leverage technical skills
Leverage domain skills
Collaborate with product teams
Collaborate with senior leaders
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal technical stakeholders; Product teams; Senior leaders
Communication Scope
Executive presentations
Process & Methodology
Roadmap, Prioritization
Full Job Description
Additional locations include: [Seattle, WA] [Austin, TX] [San Diego, CA] At Amazon, we are obsessed with customer trust. Amazon Security enables Amazon business leaders to securely develop and operate to maintain Customer Trust by guarding the confidentiality and integrity of Amazon and customer data. We assess risk, classify data and systems, detect potential intrusion, and mitigate the risk. We are part of the Amazon Security organization and are looking for a Senior Product Manager Technical (PM-T III) to drive direction for solutions with division-wide security and compliance impact. You will be in charge of the roadmap and setting vision for how customers consume and integrate our products. We are looking for people with the desire to make big changes and introduce new paradigms for our customers and partners. This role is inherently cross-functional and requires a strong ability to influence and partner with other teams. In this role, you will exercise your leadership skills as you understand the business requirements from internal customers and senior management, negotiate prioritization, and represent their needs to the global Amazon Security development teams. Amazon Stores Security is a high visibility team that solves security challenges at a massive scale. Our systems are foundational to the Amazon ecosystem and built with world-class fundamentals. You will interact with and deliver value for various Amazon businesses including Amazon Stores, Prime, Digital, Alexa, and AWS. Take the lead role in creating the tools that define the resource inventory, knowledge graph, and security posture across one of the largest and most diverse companies in the world. In this role you are comfortable dealing with ambiguity, draw upon exemplary product management capabilities, critical thinking, problem-solving skills, and have a passion for creating reliable, maintainable, and secure solutions. You are open to new challenges, proficient at multi-tasking, innovative, sel
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