Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Product Management, alexa and amazon devices
SeniorProductManager,RetentionAnalyticsandStrategy
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Product Manager, Retention Analytics and Strategy at Amazon.com Services LLC. Skills: Retention strategy, Analytics, Product management. Develop and execute retention strategy. Analyze customer data to identify key drivers of”
What You'll Achieve.
Drive meaningful engagement; Increase lifetime value; Enhance retention and satisfaction; Achieve business outcomes; Build sustainable growth
Industry & Context.
Data-driven decision making; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree in business, finance, economics, computer science, data science, engineering, or related field, 7+ years of product or program management, product marketing, business development or technology experience, Experience owning/driving roadmap strategy and definition, Experience in influencing senior leadership through data driven insights, Experience using data and metrics to drive improvements, Experience in a corporate strategy, consulting or analytics role or a strategic function such as managing a P&L, customer satisfaction/loyalty, churn/retention improvement, revenue targets
Nice to Have
Master's degree or equivalent
What You'll Do.
Develop and execute retention strategy
Analyze customer data to identify key drivers of
Translate findings into actionable product and marketing initiatives
Lead cross-functional collaboration
and marketing teams around
Ensure accountability through clear metrics and regular progress
Establish measurement frameworks
Define success metrics
Track performance against targets
Enable continuous learning and optimization across retention initiatives
Conduct deep-dive analysis into customer segments
Uncover insights that inform product decisions
Shape the customer experience
Present strategic recommendations to leadership and stakeholders
Communicate data-driven insights and business impact
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Align product, engineering, design, marketing teams; Collaborate with product, engineering, design, marketing; Cross-functional workshops
Communication Scope
Present strategic recommendations; Communicate data-driven insights
Process & Methodology
Roadmap strategy, Roadmap definition
Full Job Description
Join Amazon Fire TV as a Senior Product Manager to shape the future of how millions of people experience entertainment globally. You'll lead our customer retention strategy by transforming data into actionable insights that drive meaningful engagement and lifetime value, working across teams to build experiences that keep customers coming back. Key job responsibilities - Develop and execute retention strategy: by analyzing customer data to identify key drivers of engagement and churn, translating findings into actionable product and marketing initiatives - Lead cross-functional collaboration: by aligning product, engineering, design, and marketing teams around shared retention goals and ensuring accountability through clear metrics and regular progress reviews - Establish measurement frameworks: that define success metrics, track performance against targets, and enable continuous learning and optimization across retention initiatives - Conduct deep-dive analysis: into customer segments, behaviors, and pain points to uncover insights that inform product decisions and shape the customer experience - Present strategic recommendations: to leadership and stakeholders, communicating data-driven insights and business impact in clear, compelling ways A day in the life As a Senior Product Manager for Fire TV, you'll spend your time uncovering the stories hidden in customer data—analyzing viewing patterns, engagement metrics, and user behavior to identify opportunities that matter most. You'll collaborate with product, engineering, design, and marketing teams to translate these insights into strategic initiatives that enhance retention and satisfaction. Your day might include presenting data-driven recommendations to leadership, facilitating cross-functional workshops to align stakeholders around shared goals, or diving deep into customer feedback to understand what's driving satisfaction. You'll establish metrics and accountability mechanisms that help teams stay focused on
Applying for this Senior Product Manager, Retention Analytics and Strategy role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.