Fin
AI Customer Agent
SeniorProductManagerReporting&Insights
“Senior Product Manager - Reporting & Insights at Fin. Skills: Product Management, Roadmap Management, User Research, Data Analysis. Deliver product that reflects a uniquely Intercom perspective. Manage the roadmap”
What You'll Achieve.
achieve our goals
Industry & Context.
turning complex problems into easy to use software; solving for support leaders; understand and optimise their support quality and performance; define and frame those problems for the team; solve these problems
What They're Looking For.
Must Have
5+ years experience as a product manager, proven track record of shipping impactful product, Demonstrable experience of leading a team, Experienced in working closely with design and engineering, deep experience working with both qualitative customer insights, deep experience working with quantitative customer data, conducted user research, conducted tests, worked closely with design researchers, worked closely with analysts
Nice to Have
understanding of how to create simple user interfaces
What You'll Do.
Deliver product that reflects a uniquely Intercom perspective
Capture work from a wide range of inputs
Understand and prioritise work
Deeply know the problems that you’re tackling
Define and frame problems for the team
Collaborate with your team in thinking big
Imagine future solutions that solve problems
Scope solutions to their smallest coherent state
Ship to customers as early as you can
Constantly evaluate if your solutions have solved the problem
Own and maintain the quality of the product areas
Deliver world-class software in every release
Motivate a group of committed
How You'll Work.
Team & Collaboration
working closely with design and engineering; collaborate with your team; worked closely with design researchers; worked closely with analysts
Communication Scope
clearly communicate product decisions; rationale behind them; persuasive
Process & Methodology
Manage the roadmap, prioritise this work, Scope these solutions
Applying for this Senior Product Manager - Reporting & Insights role?
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