PointClickCare
health tech
SeniorProductManager–PlatformServices
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“Senior Product Manager – Platform Services at PointClickCare. Skills: Platform Services Product Management, API and Shared Services Development, SaaS Platform Strategy, AI Tool Integration. Own strategy and multi-year roadmap for product areas. Understand customer and user needs”
What You'll Achieve.
achieve strategic outcomes; increase wallet share; create a compelling business case; quantify return on investment; ensure concepts are valuable and feasible; ensure successful product launches and releases; create value for customers; maximize ROI for your products; bring efficiency and leverage to day-to-day product work
Industry & Context.
solving customer problems; data-driven analysis; good judgement
Travel to in-office events (Mississauga and/or Salt Lake City), Follow information security policies and procedures
What They're Looking For.
Must Have
Bachelor’s Degree in computer science, engineering, or a related technical field of study, 5+ years of Software Product Management experience, prior experience building platform services, shared APIs, or other developer-facing capabilities, technical foundation, including working knowledge of APIs, identity and access, and workflow orchestration, Proven track record of managing products, innovation, Demonstrated fluency with modern AI tools such as Claude, written and oral communication skills with internal and external stakeholders, Solid understanding of Agile practices
Nice to Have
Experience working in healthcare technology is a plus, familiarity with Design Thinking is a plus, Experience managing SaaS or PaaS products
What You'll Do.
Own strategy and multi-year roadmap for product areas
Understand customer and user needs
Prioritize product investments using data
and other product managers
Understand broader product portfolio
Participate in industry events
Lead customer and partner engagements
How You'll Work.
Team & Collaboration
Inspire, energize, and motivate cross-functional teams; Engage with User Experience, Engineering, Technical Writers, and other product managers; Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success
Communication Scope
written and oral communication skills with internal and external stakeholders
Process & Methodology
Agile processes, Design Thinking
Full Job Description
## Description Job Title: Senior Product Manager – Platform Services Location: Canada – Remote **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, chec
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