SEEK
Internet
SeniorProductManagerLoyalty
“Senior Product Manager - Loyalty at SEEK. Skills: product strategy, roadmap development, customer lifetime value, market analysis, stakeholder management, commercial partnerships. Define and deliver non-job-ad value and loyalty experiences that deepen relationships with hirers and grow sustainable revenue across APAC.. Own the end-to-end product strategy and roadmap with particular focus on unmanaged hirer accounts, budget offers, promo codes, budgets, and future rewards or incentive constructs ”
What You'll Achieve.
grow sustainable revenue across APAC; increase net revenue per account; increase customer lifetime value; activate, retain and grow hirers; demonstrating and reinforcing the value and ROI of SEEK; hirer retention; committed usage; paid ad share; yield
Industry & Context.
Strategic problem solver; Structured decision maker; analytical skills
eligible right to work
What They're Looking For.
Must Have
Strategic problem solver comfortable operating in ambiguity and making clear decisions with imperfect information., Structured decision maker who considers complex trade-offs across customer, commercial, technical and operational dimensions., customer focus with track record of identifying and solving real customer needs through product discovery and delivery., Demonstrated commercial acumen including comfort with financials such as revenue, cost, yield, LTV and monetisation outcomes., analytical skills, comfortable working with data and analysts to define metrics, assess performance and inform decisions., Experience leading cross-functional teams to deliver business outcomes, ideally across multiple markets or complex stakeholder environments., Ability to influence and persuade at all organizational levels and build stakeholder relationships across Product, Technology and Commercial teams., Considerable experience in online or software product development with solid understanding of agile software development lifecycle., Excellent communication, presentation and interpersonal skills with ability to simplify complexity and handle robust discussions constructively.
Nice to Have
Experience in marketplace, classifieds or subscription and loyalty products, ideally in B2B or SaaS environments., Exposure to pricing, promotions, contracts or revenue management for managed or enterprise customer segments., Experience working with data, analytics and AI-powered products to improve performance, targeting or insights for customers., Experience operating across multiple APAC geographies and navigating diverse customer, regulatory and go-to-market contexts.
What You'll Do.
Define and deliver non-job-ad value and loyalty experiences that deepen relationships with hirers and grow sustainable revenue across APAC.
Own the end-to-end product strategy and roadmap with particular focus on unmanaged hirer accounts
and future rewards or incentive constructs that increase net revenue per account.
Take a whole-of-marketplace view
considering both hirer and candidate needs.
Be the product voice for commercial partners
helping transform the business model for managed hirers
challenging the status quo on how we structure contracts
and non-ad value to increase customer lifetime value while staying true to SEEK's marketplace purpose.
Evolve how we use non-job-ad value
contracts and incentives to activate
retain and grow hirers while demonstrating and reinforcing the value and ROI of SEEK.
Own clear product vision and strategy for Loyalty with longer-term roadmap for non-job-ad value capabilities that grow customer lifetime value.
Deeply understand different hirer segments by contract value
job mix and maturity to support their needs effectively.
Lead structured customer discovery with UX partners and validate opportunities using test-and-learn approaches appropriate to ambiguity levels.
Develop clear execution plans partnering with engineering
design and analytics to deliver new capabilities and enhancements across Loyalty products.
Own key outcomes and metrics such as hirer retention
paid ad share and yield with robust monitoring rituals.
Actively manage and engage stakeholders across Product
Sales and Operations for alignment.
Communicate product vision
decisions and performance to senior stakeholders
influencing beyond direct reporting lines.
Operate as senior member of Product Management community
providing coaching and mentoring to Product Managers and Associate Product Managers.
How You'll Work.
Team & Collaboration
Work closely with Product, Design, Engineering teams, Hirer Insights, analytics partners, Commercial Excellence, Sales, GTM, and Pricing partners across APAC.; Lead structured customer discovery with UX partners.; Develop clear execution plans partnering with engineering, design and analytics.; Actively manage and engage stakeholders across Product, Engineering, Design, Commercial, Strategy, Finance, Sales and Operations for alignment.; Build stakeholder relationships across Product, Technology and Commercial teams.; Experience leading cross-functional teams to deliver business outcomes.
Communication Scope
Excellent communication; presentation; interpersonal skills; ability to simplify complexity; handle robust discussions constructively
Process & Methodology
roadmap development, execution plans
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