SPAN
energy
SeniorProductManager-Installer
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optimal for Senior candidates.
“Senior Product Manager - Installer at SPAN. Skills: Installer App strategy, roadmap, and execution, Installer workflow definition, Hardware commissioning, Connectivity (BLE/Wi-Fi), Device and cloud-side data structures, APIs, Installer-centric design, Field-tested product strategies, Iterative product development. Define a vision and execute on a prioritized product roadmap for the Installer App. Dive deep into installer workflow, hardware commissioning, BLE/Wi-Fi connectivity, device and cloud-”
What You'll Achieve.
get crews in and out faster; higher first-time-right rates; fewer truck rolls; reduce time-on-site; lower escalation rates; increase first-time-right commissioning; scaling electrification; turning electrification from a one-off project into a repeatable, scalable trade workflow
Industry & Context.
navigate through ambiguity; defend their point of view; holistic yet pragmatic approach to problem-solving; Asks high-quality questions to uncover underlying needs not just stated wants; thinks about future scenarios to inform present decisions
What They're Looking For.
Must Have
5+ years of hardware, software, and app product experience with customer facing energy products, 3+ years working in the residential energy domain (home solar, storage systems, EV charging), Successful track record of shipping 0-to-1 digital products/features with high CSAT, working knowledge of discovery techniques, customer research, design sprints, and rapid prototyping, working knowledge of firmware, cloud based infrastructure, and API’s, Experience owning/driving business model development for 0 to 1 products including opportunity sizing, competitor analysis, feature prioritization, and GTM, Hands-on experience with product analytics tools, feature flagging services and in-app messaging systems
Nice to Have
Experience product managing a mobile app, Experience product managing a complex, multi-year and multi-product roadmap, Experience with mobile connected home/IoT products (connected devices, smart appliances, assistants), Experience at product-led companies, Experience at early-growth stage companies
What You'll Do.
Define a vision and execute on a prioritized product roadmap for the Installer App
Dive deep into installer workflow
hardware commissioning
BLE/Wi-Fi connectivity
device and cloud-side data structures
Define a vision and execute on a prioritized product roadmap that gets crews in and out faster
with higher first-time-right rates and fewer truck rolls
Champion installer-centric design and field-tested product strategies
Prototype with real crews and iterate quickly
multi-device commissioning into clear
Partner closely with firmware
and mobile engineering teams to execute on product requirements
Oversee the ongoing development of our Installer App
Immerse yourself and the team in the day-to-day reality of installers
Take ownership of the strategy
and execution of the Installer App
Dive deep into the hardware and integrations ecosystem and commissioning capabilities
Build scalable workflows that handle edge cases
and deliver features that reduce time-on-site
lower escalation rates
and increase first-time-right commissioning
Maintain proficiency in 80% of our tech stack
Foster an environment that supports complex
non-linear thinking to create unprecedented field tools
How You'll Work.
Team & Collaboration
Collaborating closely with the heads of Hardware products, Platform products, Homeowner and utility experience, Design, Engineering, Field Operations, Installer Training, and Sales; Ensure harmony across our product ecosystem; Partner closely with the firmware, cloud, and mobile engineering teams; Acts as a bridge between product, engineering, and business teams
Communication Scope
articulate product ideas and value propositions in a way that resonates with a diverse range of stakeholders
Process & Methodology
project management as a critical component of product success
Full Job Description
OUR MISSION SPAN IS ENABLING ELECTRIFICATION FOR ALL ⚡ WE ARE A MISSION-DRIVEN COMPANY DESIGNING, BUILDING, AND DEPLOYING PRODUCTS THAT ELECTRIFY THE BUILT ENVIRONMENT, REDUCE CARBON EMISSIONS, AND SLOW THE EFFECTS OF CLIMATE CHANGE. - Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere. - Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives. AT SPAN, WE BELIEVE IN: - Enabling homes and vehicles powered by clean energy - Making electrification upgrades possible - Building more resilient homes with reliable backup - Designing a flexible and distributed electrical grid THE ROLE SPAN is seeking a Senior Product Manager for SPAN's Installer App — the mobile and field tools that our certified electrician and technician partners use to commission, configure, troubleshoot, and hand off every SPAN system in the field. In this role you will work at the intersection of installer workflow, hardware commissioning, BLE/Wi-Fi connectivity, device and cloud-side data structures, and APIs. You will dive deep into the realities of a job site to define a vision and execute on a prioritized product roadmap that gets crews in and out faster, with higher first-time-right rates and fewer truck rolls. Reporting to SPAN's Head of Product, you'll ensure harmony across our product ecosystem by collaborating closely with the heads of Hardware products, Platform products, Homeowner and utility experience, Design, Engineering, Field Operations, Installer Training, and Sales. You will champion installer-centric design and field-tested product strategies, demonstrating how to prototype with real crews and iterate quickly while holding a high bar for reliability — because every minute saved on a job site is a minute returned to the installer's day and a step toward scaling electrification. Transforming how installers
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