Grafana Labs

SaaS

SeniorProductManager,InfrastructureObservability

€83–100k Canada (Remote) Remote Friendly
The Brief

“Senior Product Manager, Infrastructure Observability at Grafana Labs. Skills: Product Management, B2B SaaS, Infrastructure Observability, Customer Discovery. Transform ideas and feedback into product vision and roadmap. Empathize with customer problems to collect user needs”

What You'll Achieve.

Ensure long-term success of Infra O11y; Charting the path forward for net-new product initiatives; Maintaining roadmap and customer satisfaction for mature products; Simplifying broader Infra O11y experience; Seamless monitoring experience for customers

Industry & Context.

SaaS

What They're Looking For.

Must Have

7+ years of experience in Product Management, 5+ years of experience in a B2B SaaS product, Ability to discuss APIs, data models, schema evolution, and distributed systems concepts, Experience driving adoption of shared services or platform capabilities across multiple product teams, Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment, Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders

Nice to Have

Experience with open source software and/or commercial open source companies, Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers, Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms, Experience with AI tools

What You'll Do.

Transform ideas and feedback into product vision and roadmap

Empathize with customer problems to collect user needs

Curate and represent user feedback to Engineering

Work closely with PMM to enable GTM

Make decisions about go-to-market strategies

Ensure experiences are woven into Grafana Cloud suite

How You'll Work.

Team & Collaboration

Collaborate with Grafana leadership on product goals; Communicate needs, functionality, and details to customers and stakeholders; Bridge Engineering, Design, and UX to GTM; Facilitate free flow of information across teams; Work with engineering partners to fine-tune product strategy; Build consensus and alignment across Engineering groups and stakeholders; Collaborate with PMM on product differentiation; Work with Engineering and Design teams

Communication Scope

Excellent written and verbal communication skills; Ability to influence cross-functional stakeholders; Proactive communication

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