Grafana Labs
SaaS
SeniorProductManager,InfrastructureObservability
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Product Manager, Infrastructure Observability at Grafana Labs. Skills: Product Management, B2B SaaS product, Infrastructure Observability, Customer discovery. Transform ideas and feedback into product vision. Empathize with customer problems”
What You'll Achieve.
Ensure the long-term success of Infra O11y; Charting the path forward for net-new product initiatives; Maintaining a roadmap and customer satisfaction; Simplifying our broader Infra O11y experience; Inform activities like pricing and packaging; Ensure that the experiences you’re building are tightly woven into our overall Grafana Cloud suite
Industry & Context.
What They're Looking For.
Must Have
7+ years of experience in Product Management, 5+ years of experience in a B2B SaaS product, Ability to discuss APIs, data models, schema evolution, and distributed systems concepts, Experience driving adoption of shared services or platform capabilities across multiple product teams, Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment, Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Nice to Have
Experience with open source software and/or commercial open source companies, Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers, Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms, Experience with AI tools
What You'll Do.
Transform ideas and feedback into product vision
Empathize with customer problems
Curate and represent user feedback to Engineering
Provide evidence to support tradeoffs
Enable GTM on product differentiation
Create and update presentations
Make decisions about go-to-market strategies
Ensure seamless monitoring experience
How You'll Work.
Team & Collaboration
Collaborate with Grafana leadership; Interact with 100% remote and globally distributed teams; Bridge Engineering, Design, and UX to GTM; Facilitate free flow of information; Work with engineering partners; Build consensus and alignment across Engineering groups; Work with many stakeholders; Establish integration touchpoints with other key offerings
Communication Scope
Ability to communicate needs, functionality, and details effectively; Proactive communication; Excellent written and verbal communication skills; Ability to influence cross-functional stakeholders; Articulate models in human-readable terms
Full Job Description
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of in
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