Grafana Labs
SaaS
SeniorProductManager,InfrastructureObservability
“Senior Product Manager, Infrastructure Observability at Grafana Labs. Skills: Product Management, B2B SaaS product, Infrastructure Observability, Customer discovery. Transform ideas and feedback into product vision. Empathize with customer problems”
What You'll Achieve.
Ensure the long-term success of Infra O11y; Charting the path forward for net-new product initiatives; Maintaining a roadmap and customer satisfaction; Simplifying our broader Infra O11y experience; Inform activities like pricing and packaging; Ensure that the experiences you’re building are tightly woven into our overall Grafana Cloud suite
Industry & Context.
What They're Looking For.
Must Have
7+ years of experience in Product Management, 5+ years of experience in a B2B SaaS product, Ability to discuss APIs, data models, schema evolution, and distributed systems concepts, Experience driving adoption of shared services or platform capabilities across multiple product teams, Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment, Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Nice to Have
Experience with open source software and/or commercial open source companies, Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers, Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms, Experience with AI tools
What You'll Do.
Transform ideas and feedback into product vision
Empathize with customer problems
Curate and represent user feedback to Engineering
Provide evidence to support tradeoffs
Enable GTM on product differentiation
Create and update presentations
Make decisions about go-to-market strategies
Ensure seamless monitoring experience
How You'll Work.
Team & Collaboration
Collaborate with Grafana leadership; Interact with 100% remote and globally distributed teams; Bridge Engineering, Design, and UX to GTM; Facilitate free flow of information; Work with engineering partners; Build consensus and alignment across Engineering groups; Work with many stakeholders; Establish integration touchpoints with other key offerings
Communication Scope
Ability to communicate needs, functionality, and details effectively; Proactive communication; Excellent written and verbal communication skills; Ability to influence cross-functional stakeholders; Articulate models in human-readable terms
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