Grafana Labs

SaaS

SeniorProductManager,InfrastructureObservability

€104–125k Canada Remote Friendly
The Brief

“Senior Product Manager, Infrastructure Observability at Grafana Labs. Skills: Product Management, B2B SaaS product, Infrastructure Observability, Customer discovery. Transform ideas and feedback into product vision. Empathize with customer problems”

What You'll Achieve.

Ensure the long-term success of Infra O11y; Charting the path forward for net-new product initiatives; Maintaining a roadmap and customer satisfaction; Simplifying our broader Infra O11y experience; Inform activities like pricing and packaging; Ensure that the experiences you’re building are tightly woven into our overall Grafana Cloud suite

Industry & Context.

SaaS

What They're Looking For.

Must Have

7+ years of experience in Product Management, 5+ years of experience in a B2B SaaS product, Ability to discuss APIs, data models, schema evolution, and distributed systems concepts, Experience driving adoption of shared services or platform capabilities across multiple product teams, Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment, Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders

Nice to Have

Experience with open source software and/or commercial open source companies, Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers, Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms, Experience with AI tools

What You'll Do.

Transform ideas and feedback into product vision

Empathize with customer problems

Curate and represent user feedback to Engineering

Provide evidence to support tradeoffs

Enable GTM on product differentiation

Create and update presentations

Make decisions about go-to-market strategies

Ensure seamless monitoring experience

How You'll Work.

Team & Collaboration

Collaborate with Grafana leadership; Interact with 100% remote and globally distributed teams; Bridge Engineering, Design, and UX to GTM; Facilitate free flow of information; Work with engineering partners; Build consensus and alignment across Engineering groups; Work with many stakeholders; Establish integration touchpoints with other key offerings

Communication Scope

Ability to communicate needs, functionality, and details effectively; Proactive communication; Excellent written and verbal communication skills; Ability to influence cross-functional stakeholders; Articulate models in human-readable terms

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