Serhant
Real Estate
SeniorProductManager
“Senior Product Manager at Serhant. Skills: Product strategy, Cross-functional leadership, User experience. Define and maintain product roadmaps. Identify opportunities to improve efficiency”
What You'll Achieve.
Deliver proven results for buyers, sellers, and developers; Empowering agents to complete tasks faster and more seamlessly; Helping them reclaim valuable time to focus on what matters most; Lead the evolution of internal and agent-facing technology platforms; Drive operational efficiency, advisor workflows, onboarding, automation, and service delivery; Identify high-impact opportunities and deliver scalable solutions; Balance long-term product vision with day-to-day execution; Make informed prioritization decisions across competing initiatives; Independently drive products from concept to adoption; Improve efficiency, scalability, adoption, and user experience across internal platforms; Achieve scalable solutions; Improve advisor productivity; Reduce manual work; Improve productivity, service delivery, and user experience; Measure feature effectiveness, adoption, and operational impact
Industry & Context.
Translate complex business challenges into simple, effective user experiences; Translate operational challenges and business objectives into clear product; Problem-solving
Occasional work at a SERHANT. office or attendance at offsites, as agreed to with your manager, Must live within the United States
What They're Looking For.
Must Have
5–8+ years of product management experience in technology, SaaS, operational platforms, or workflow-driven environments, Proven experience owning products from concept through launch and iteration, understanding of Agile product development methodologies and cross-functional delivery processes, Experience working closely with engineering teams on technical product implementation, Experience with product analytics and reporting tools such as PostHog, Amplitude, Mixpanel, Metabase, or similar platforms, Ability to synthesize business needs, operational workflows, and user feedback into scalable product solutions, prioritization and decision-making capabilities in fast-paced environments, Excellent communication and stakeholder management skills, Comfortable working with ambiguity and evolving business priorities, must live within the United States, candidates must be currently authorized to work in the United States without the need for sponsorship now or in the future
Nice to Have
Understanding of AI technologies, automation workflows, and modern software systems preferred, Experience in real estate, marketplace businesses, operational tooling, or service-based platforms is a plus
What You'll Do.
Define and maintain product roadmaps
Identify opportunities to improve efficiency
Own the full product lifecycle
Balance short-term execution with long-term strategy
Establish and monitor product success metrics
Conduct user interviews and workflow analysis
Translate operational challenges into product requirements
Prioritize initiatives based on impact and value
Develop detailed user stories and specifications
Validate product ideas through testing
Serve as liaison between stakeholders and engineering
Lead sprint planning and backlog prioritization
Remove blockers and facilitate decision-making
Communicate product priorities and updates
Champion user-centered product experiences
Identify operational inefficiencies
Monitor feature adoption and user behavior
Identify opportunities to leverage AI and automation
Evaluate and test AI-driven features
Assess emerging technologies for business applications
Support experimentation initiatives
Use product analytics to inform decisions
Define KPIs and reporting frameworks
Conduct analysis on user behavior
How You'll Work.
Team & Collaboration
Partnering closely with engineering, design, operations, and brokerage stakeholders; Cross-functional Leadership and Execution; Serve as the primary liaison between business stakeholders, engineering teams, automation teams, and design partners; Lead sprint planning, backlog prioritization, and release coordination in partnership with engineering leadership; Communicate product priorities, timelines, tradeoffs, and updates clearly to both technical and non-technical stakeholders; Collaborate with teams to implement scalable solutions; Partner with engineering teams to evaluate, test, and implement AI-driven product features and workflows; Partner with technical teams to ensure proper event tracking, analytics instrumentation, and reporting visibility
Communication Scope
Excellent communication and stakeholder management skills; Skill in presenting complex data insights to diverse audiences
Process & Methodology
Agile product development methodologies, cross-functional delivery processes, Prioritization, Decision-making, Sprint planning, Backlog prioritization, Release coordination
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