Canals

industrial supply chain

SeniorProductManager

New York, New York, United States; Toronto, Ontario, Canada FULL TIME
The Brief

“Senior Product Manager at Canals. Skills: payments, financial infrastructure, systems thinking, product intuition, technical depth, user experience. Own and help define the strategy for payments and financial infrastructure across the platform. Work closely with engineering on payment architecture, provider integrations, onboarding flows, and transaction systems”

What You'll Achieve.

Help define metrics around transaction success, onboarding conversion, operational efficiency, and payment adoption

Industry & Context.

industrial supply chain
Problems you'll solve

Ability to simplify technically complex systems into intuitive user experiences; Deeply understand user workflows and identify friction points

What They're Looking For.

Must Have

4+ years of product management experience, Experience working with payment processors, PSPs, merchant onboarding systems, or financial infrastructure products, understanding of transaction flows, payment operations, onboarding experiences, or financial workflow design, Ability to simplify technically complex systems into intuitive user experiences, Excellent communication and collaboration skills with the ability to work cross-functionally across technical and non-technical stakeholders, High ownership mindset with the ability to operate independently in fast-moving environments

Nice to Have

preferably in B2B SaaS, fintech, payments, or platform products, Experience working with early-stage teams or fast-paced startups, product intuition around trust, reliability, operational workflows, and user behavior in financial products

What You'll Do.

Own and help define the strategy for payments and financial infrastructure across the platform

Work closely with engineering on payment architecture

provider integrations

and transaction systems

Partner with external payment providers and platforms to support evolving product capabilities

Design intuitive payment experiences that prioritize trust

and operational efficiency

Deeply understand user workflows and identify friction points across onboarding

and transaction visibility

Translate complex operational and financial requirements into clearly defined product specs and scalable systems

compliance considerations

and user experience in product decision-making

Help define metrics around transaction success

onboarding conversion

operational efficiency

How You'll Work.

Team & Collaboration

Work closely with engineering; Partner with external payment providers and platforms; Collaborate cross-functionally across product, engineering, operations, and leadership to drive execution; ability to work cross-functionally across technical and non-technical stakeholders

Communication Scope

Excellent communication and collaboration skills

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