Boeing
Aviation
SeniorProductDevelopmentEngineeringManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Product Development Engineering Manager at Boeing. Skills: Product Development, Engineering Management, Customer Support. Lead Customer Support team driving execution of flawless Entry into service. Ensure EIS readiness across all five Service Ready Pillars”
What You'll Achieve.
Ensure seamless Entry Into Service (EIS) readiness; Deliver safe, reliable, and high-quality products; Ensure new designs meet In-Service requirements; Ensure new designs are maintainable and repairable; Foster a customer-focused culture; Drive excellence; Reinforce Boeing’s reputation
Industry & Context.
Must satisfy the Company’s Conflict of Interest (COI) assessment process, U. S. Person as defined by 22 C. F. R. §120. 62 is required, Employer will not sponsor applicants for employment visa status
What They're Looking For.
Must Have
Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement, 5+ years of experience working in Aviation Industry, 3+ years leading cross-functional or project teams
Nice to Have
Proven leadership in change management and continuous improvement with a safety and quality mindset, Prior experience in customer support for aviation programs, Experience leading complex, multi-discipline projects with a people centered focus, Familiarity with industry trends, including customer expectations, regulatory environment and competitor landscape
What You'll Do.
Lead Customer Support team driving execution of flawless Entry into service
Ensure EIS readiness across all five Service Ready Pillars
Guide managers and pillar owners
Lead planning of customer-focused engagements
Communicate Voice of the Customer to Programs
Communicate Voice of the Programs to Customer Support
Ensure Customer Support activities receive resources
Support PD technology projects
Manage Customer Support Tech Fellowship
Develop and execute integrated departmental plans
Acquire and manage resources
Provide technical management of suppliers
Lead continuous process improvements
Provide oversight and approval
mentor and motivate employees
Build cross-functional teams
Build and maintain relationships
Maintain understanding of Customer Support SOW
How You'll Work.
Team & Collaboration
Close collaboration with internal teams and key partners; Build and maintain relationships with customers, stakeholders, peers and suppliers; Lead efforts to enhance collaboration between Product Development and Customer Support tech fellows; Lead cross-functional teams
Communication Scope
Communicate the “Voice of the Customer” to the Programs; Communicate the “Voice of the Programs” to the Customer Support organization
Process & Methodology
Lead complex, multi-discipline projects
Full Job Description
Senior Product Development Engineering Manager **Company:** The Boeing Company **Boeing Commercial Airplanes (BCA), Customer Support Engineering Organization,** is seeking a dynamic **Senior** **Product Development Engineering Manager**(Level L) to join our team in Everett, Washington. **_Position Overview:_** The Senior Engineering Manager leads the Customer Support team to ensure seamless Entry Into Service (EIS) readiness across multiple Boeing Commercial Airplanes programs, including the 777-9, 777-8F, and 737 MAX-7/10. This role requires close collaboration with internal teams and key partners such as Program, Supply Chain, Boeing Global Services, and customers to deliver safe, reliable, and high-quality products that meet customer expectations. In parallel, the senior manager leads efforts to support new and derivative airplane development by ensuring new designs meet In-Service requirements, are maintainable and repairable. This position fosters a customer-focused culture and drives excellence that reinforces Boeing’s reputation every day. **_Position Responsibilities:_** * Lead Customer Support team driving execution of flawless Entry into service for 777-9, 777-8F and 737 MAX -7/-10 and “Service Ready” Product Development of airplanes and technologies in Product Development * Ensure EIS readiness across all five Service Ready Pillars: Suppliers, Support, Services, Airplane and Customer — Guide managers and pillar owners to ensure mature criteria and close gaps. * Lead the planning of customer-focused engagements with Airplane Development Program teams and pillar organizations (e.g., WTTs, Service Ready telecons, Mechanics Forum, MLA). Ensure effective agenda storyboarding, content reviews, scheduling and logistics. * Communicate the “Voice of the Customer” to the Programs through program design decisions, including TRBs, deferrals, TDRs and trade evaluations. * Communicate the “Voice of the Programs” to the Customer Support organization in Seal Beach. * Ens
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