Headway
Healthcare
SeniorProductDesigner,NewChannels
“Senior Product Designer, New Channels at Headway. Skills: Patient experience, Partnership channels, AI-native design. Design referral-to-booking experience. Scale referral-to-booking experience”
What You'll Achieve.
Achieve mission; Change mental healthcare
Industry & Context.
Clarify problem space; Test assumptions
What They're Looking For.
Must Have
Designed consumer experiences B2B2C, Product strategy instinct, Fluent in experimentation, Thrive in ambiguity, Communicate design decisions non-designers, Work in AI-native design environment
Nice to Have
Experience with AI tools
What You'll Do.
Design referral-to-booking experience
Scale referral-to-booking experience
Design EAP experiences
Redesign EAP experience
Create co-branded journeys
Improve provider directory discoverability
Optimize conversion payer channels
Run multi-sprint experiments
How You'll Work.
Team & Collaboration
Partner with PM; Partner with engineering; Partner with cross-functional teams; Present prototypes partner meetings
Communication Scope
Present prototypes
Applying for this Senior Product Designer, New Channels role?
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How to Apply on Ashby
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ANONYMOUS · UNFILTERED
What do employees actually say about Headway?
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