Moxie
SaaS
SeniorProductDesigner
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“Senior Product Designer at Moxie. Skills: Product design, Customer fluency, Design leadership. Own domains end-to-end. Drive measurable provider outcomes”
What You'll Achieve.
Onboarding completion; Time-to-task; Support ticket reduction; Feature adoption
Industry & Context.
Design-led problem framing
What They're Looking For.
Must Have
Experience designing complex operational software, end-to-end ownership, Customer-driven instincts, Craft that handles complexity well, Collaborative by default, Fluent with AI in your practice
What You'll Do.
Own domains end-to-end
Drive measurable provider outcomes
Build deep customer fluency
Elevate design baseline
How You'll Work.
Team & Collaboration
Partnering directly with PMs and engineers in a true trio model; Contribute to design reviews; Raise the bar for peers
Full Job Description
At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. About the Role We're looking for a Senior Product Designer to embed deeply in our product organization and own design for some of the most operationally complex — and most important — areas of our platform. You'll be stepping into a role with real autonomy: partnering directly with PMs and engineers in a true trio model, shaping what gets built, not just how it looks. Our team is growing fast, and we're bringing design into every critical product domain so that craft and customer understanding are built into every roadmap from the start. What you'll do - Own your domains end-to-end — from discovery and problem framing through shipping and measuring impact. You're not a pixel-pusher; you're the design lead for product areas that directly affect whether providers trust Moxie to run their business. - Drive measurable provider outcomes — your work will have a clear line to metrics that matter: onboarding completion, time-to-task, support ticket reduction, feature adoption. You'll know if it worked. - Build deep customer fluency — shadow providers, join account calls, and become the person your team turns to when they need to understand how real users think about complex operational workflows. - Elevate the design baseline — identify and address structural design debt (inconsistent patterns, broken flows, accumulated complexity) alongside shipping new features, so you're building on solid ground. - Shape the roadmap, not just execute it — bring design-led problem framing to initiative planning, surface problems PMs haven't named yet, and contribute to the design standards and patterns that scale acro
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