Citizen
PEDD
SeniorProductDesignEngineer,Notifications&RealTimeSafety
“Senior Product Design Engineer, Notifications & Real-Time Safety at Citizen. Skills: product design, front-end engineering, notifications, real-time safety, AI tools. Design and ship core notification experiences that drive retention and engagement, from UX flows and interaction patterns to the underlying rules that govern relevance, timing, and frequency. Own the end-to-end system for “real-time safety” UX across notifications, feeds, and key in-app surfaces, ensuring users feel informed, not o”
What You'll Achieve.
design and ship the end-to-end experience of “right alert, right person, right moment,” transforming Citizen’s real-time safety graph into a notification and feed experience that feels personal, trustworthy, and indispensable; design the system—from interaction patterns to ranking logic to internal tools—that makes the whole thing work; drive retention and engagement; ensure users feel informed, not overwhelmed; turn insights into clear system changes, not just UI tweaks; support fast but responsible decisions about what gets alerted, when, and to whom; make the whole NYC team faster and more creative
Industry & Context.
think in systems, not just screens: states, flows, edge cases, and feedback loops are as interesting to you as visual polish; product intuition and can articulate the “why” behind each decision
in-person role in our New York office
What They're Looking For.
Must Have
5+ years of experience in a role that blends product design and front-end engineering (e. g. , design engineer, product-minded front-end engineer, product designer who codes, or similar), portfolio of shipped work on consumer products, ideally with real-time, feed, or notification-heavy experiences, Demonstrated experience using AI tools to accelerate design and/or engineering workflows (include concrete examples in your portfolio or application), Fluency in modern design tools (e. g. , Figma) and front-end technologies (e. g. , React/React Native, SwiftUI, or similar—framework isn’t dogmatic, shipping is), Experience collaborating closely with PM, Engineering, and Data to define problems, run experiments, and measure outcomes
Nice to Have
Experience with notification or feed ranking systems, or products where relevance and timing are critical, Prior work on safety, trust & safety, moderation, or operations-heavy products, Experience designing for live video, real-time maps, or location-based products, Comfort writing light queries or working tightly with analytics to explore retention, reactivation, and habit loops
What You'll Do.
Design and ship core notification experiences that drive retention and engagement
from UX flows and interaction patterns to the underlying rules that govern relevance
Own the end-to-end system for “real-time safety” UX across notifications
and key in-app surfaces
ensuring users feel informed
Prototype with code (web/mobile
whatever you’re fluent in) to explore interactions
and ranking behaviors
and use those prototypes in-person with the team to align Product
Use AI as a first-class tool in your workflow: concept exploration
sound and motion studies
and scaffolding for front-end implementations
Design persona- and segment-aware experiences that flex by behavior
so different users get notification and feed patterns that feel tailored to them
Collaborate with Product and Data to define retention and engagement hypotheses
and turn insights into clear system changes
Partner with Operations and Trust & Safety to make sure workflows
and UX support fast but responsible decisions about what gets alerted
Raise the bar on internal tools and pipelines
designing and building small utilities
and AI workflows that make the whole NYC team faster and more creative
How You'll Work.
Team & Collaboration
work shoulder-to-shoulder with Product, Engineering, Data, and Operations in NYC; collaborate with Product and Data to define retention and engagement hypotheses, design A tests, and turn insights into clear system changes; Partner with Operations and Trust & Safety to make sure workflows, tools, and UX support fast but responsible decisions; use those prototypes in-person with the team to align Product, Engineering, Data, and Ops
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