SeniorProductContentEngineer

Senior Product Content Engineer Department: Product hybrid work required. Preferred Qualifications Experience in multi-product B2B SaaS environments, especially PE-backed or high-growth companies. Familiarity with Pendo, WalkMe, or other digital adoption platforms. Experience supporting platform migrations or large-scale customer transitions. Background in developer relations, developer experience, or API-first product teams. Experience mentoring junior writers or content team members. Interview Integrity & Use of AI We value authenticity, expertise, and real-time problem solving during our interview process. Candidates are expected to represent their own knowledge, experience, and thinking without the use of AI-assisted tools during interviews. The use of any AI tools during interviews, including but not limited to real-time scripting, recording, transcription, response generation, or coaching tools, is strictly prohibited. This applies to phone, video, in-person, and technical or case-based interviews. While we strongly value candidates who understand how to use AI tools effectively and responsibly, and this role specifically requires deep AI fluency, interviews must reflect the candidate's own abilities and perspectives. Any candidate found to be using AI-assisted tools during the interview process will be immediately disqualified from consideration. Why This Role Matters The Senior Product Content Engineer is the production backbone of Togetherwork's AI-first content function. Across 15+ products, this role ensures that every feature launch, migration, and product update is supported by clear, accurate, consistent content, generated at scale through AI pipelines and refined by human expertise. This role directly reduces support burden, accelerates customer onboarding, and improves the quality of every customer touchpoint that involves written or in-app content. CCPA Disclosure Notice: Click Here