NCS Australia
Tech / AI / Software
SeniorProcessMiningAnalyst
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Process Mining Analyst at NCS Australia. Skills: Process Mining, Celonis, data analysis, dashboard development, stakeholder engagement. delivering end‑to‑end Process Mining capability using Celonis to generate data‑driven insights into operational performance, bottlenecks, conformance issues, and value leakage across core business processes. hands‑on Celonis analysis, dashboard development, and insight delivery”
What You'll Achieve.
generate data‑driven insights into operational performance, bottlenecks, conformance issues, and value leakage across core business processes; deliver measurable impact
Industry & Context.
problem-solvers; translating process mining outputs into clear, actionable improvements
valid work rights for Australia, willing to undergo a comprehensive background checking process, including probity and police checks
What They're Looking For.
Must Have
Proven hands‑on experience delivering process mining solutions using Celonis, capability in Celonis analysis and dashboard development, including bottleneck, variant, conformance, and performance analysis, Solid understanding of event‑based data modelling and process mining concepts, SQL and PQL skills to support analysis, modelling, and insight delivery, Experience working effectively with Data Engineering teams on data models, pipelines, and data quality (without being a pure data engineer), Ability to translate complex analytical findings into clear, actionable recommendations for non‑technical stakeholders, Experience delivering analytics or process mining in large, complex enterprise environments, stakeholder engagement skills with the ability to operate across business, technology, and transformation teams
What You'll Do.
delivering end‑to‑end Process Mining capability using Celonis to generate data‑driven insights into operational performance
and value leakage across core business processes
hands‑on Celonis analysis
dashboard development
and optimising the underlying data models and pipelines that enable high‑quality mining outcomes
owning process mining use cases from problem definition through to insight
and value realisation
embedding process intelligence into business decision‑making
identifying high‑value opportunities
interpreting complex operational data
translating process mining outputs into clear
actionable improvements
How You'll Work.
Team & Collaboration
working closely with Data Engineering and Analytics teams to shape, validate, and optimise the underlying data models and pipelines; partnering closely with business leaders and Process Owners; operating within an Agile delivery environment; balancing technical capability with stakeholder engagement; ensuring process mining solutions are adopted, understood, and deliver measurable impact; stakeholder engagement skills with the ability to operate across business, technology, and transformation teams
Communication Scope
Ability to translate complex analytical findings into clear, actionable recommendations for non‑technical stakeholders
Process & Methodology
Agile delivery environment
Full Job Description
At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact. We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive. We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible. The Senior Process Mining Analyst is responsible for delivering end‑to‑end Process Mining capability using Celonis to generate data‑driven insights into operational performance, bottlenecks, conformance issues, and value leakage across core business processes. This role is process‑mining‑first, with primary accountability for hands‑on Celonis analysis, dashboard development, and insight delivery, and secondary accountability for working closely with Data Engineering and Analytics teams to shape, validate, and optimise the underlying data models and pipelines that enable high‑quality mining outcomes. The role owns process mining use cases from problem definition through to insight, recommendation, and value realisation, and plays a key role in embedding process intelligence into business decision‑making. The Senior Process Mining Analyst partners closely with business leaders and Process Owners to identify high‑value opportunities, interpret complex operational data, and translate process mining outputs into clear, actionable improvements. Operating within an Agile delivery environment
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