Guidehouse
Seniorprocessassociate
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior process associate at Guidehouse. Skills: Fraud Risk, Financial Crime, Chargebacks, cryptocurrency fraud investigations, blockchain analytics. Investigate suspicious transactions across fiat and cryptocurrency channels. Perform end-to-end fraud analysis, including behavioral analysis and transaction pattern review”
What You'll Achieve.
reduce chargeback ratios; minimize fraud-related disputes; fraud strategy optimization; loss prevention initiatives
Industry & Context.
attention to detail; decision-making ability; Identify trends and root causes
Travel Required: None, Clearance Required: None
What They're Looking For.
Must Have
Minimum 5+ years in Fraud Risk / Financial Crime / Chargebacks, hands-on experience in cryptocurrency fraud investigations, understanding of Crypto ecosystems & blockchain transactions, Card payment systems & chargeback frameworks, Excellent communication and reporting skills, attention to detail and decision-making ability, Ability to work in a fast-paced, high-risk environment
Nice to Have
Experience in FinTech / Crypto exchanges / Payment gateways, minimum 2 years of experience into Crypto ecosystems & blockchain transactions in addition to Card payment systems & chargeback frameworks, Certifications like CAMS (Certified Anti-Money Laundering Specialist and CFE (Certified Fraud Examiner)
What You'll Do.
Investigate suspicious transactions across fiat and cryptocurrency channels
Perform end-to-end fraud analysis
including behavioral analysis and transaction pattern review
Handle crypto fraud cases such as Wallet tracing
Scam/Phishing investigations and Unauthorized access / account takeovers
Manage end-to-end chargeback lifecycle (Visa
prepare representments
and reduce chargeback ratios
Identify trends and root causes to minimize fraud-related disputes
Monitor real-time alerts and fraud queues
Recommend and implement fraud rules
Support fraud strategy optimization and loss prevention initiatives
Prepare fraud reports
and insights for leadership
How You'll Work.
Team & Collaboration
Collaborate with payment processors and acquiring banks; Communicate findings with internal stakeholders (Risk, Compliance, Ops); Work closely with product and tech teams for fraud tool enhancements
Communication Scope
Excellent communication and reporting skills
Full Job Description
**_Job Family_ :** GIC Process (India) **_Travel Required_ :** None ** _Clearance Required_ :** None ** _What You Will Do_ :** * Investigate suspicious transactions across fiat and cryptocurrency channels * Perform end-to-end fraud analysis, including behavioral analysis and transaction pattern review * Handle crypto fraud cases such as Wallet tracing, Scam/Phishing investigations and Unauthorized access / account takeovers * Use blockchain analytics tools (e.g., Chainalysis, TRM Labs, Elliptic) * Manage end-to-end chargeback lifecycle (Visa, Mastercard, Amex) * Analyze disputes, prepare representments, and reduce chargeback ratios * Identify trends and root causes to minimize fraud-related disputes * Collaborate with payment processors and acquiring banks * Monitor real-time alerts and fraud queues * Recommend and implement fraud rules, thresholds, and controls * Support fraud strategy optimization and loss prevention initiatives * Prepare fraud reports, dashboards, and insights for leadership * Communicate findings with internal stakeholders (Risk, Compliance, Ops) * Work closely with product and tech teams for fraud tool enhancements ** _What You Will Need_ :** * Minimum 5+ years in Fraud Risk / Financial Crime / Chargebacks, with hands-on experience in cryptocurrency fraud investigations * Strong understanding of Crypto ecosystems & blockchain transactions * Card payment systems & chargeback frameworks * Experience with: Fraud tools (e.g., Actimize, Sift, Riskified, Featurespace) * Blockchain analytics tools (Chainalysis, TRM Labs, Elliptic) * Excellent communication and reporting skills * Strong attention to detail and decision-making ability * Ability to work in a fast-paced, high-risk environment ** _What Would Be Nice To Have_ :** * Experience in FinTech / Crypto exchanges / Payment gateways * Must have a bachelor's degree in any stream from a recognized university * Must have minimum 2 years of experience into Crypto ecosystems & blockchain transactions in
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